Bank Teller

Shore United Bank•Easton, MD

1d•Onsite

About The Position

Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals. Shore United Bank is hiring a Branch Banking Specialist (Bank Teller) to join our team. As a Branch Banking Specialist, you are the face of the bank, building meaningful relationships while helping customers confidently manage their everyday financial needs. This front-line role blends exceptional customer service with financial expertise, ensuring each interaction is welcoming, efficient, and accurate. You will handle a variety of transactions while engaging customers in thoughtful conversations to understand their goals, answer questions, and recommend solutions that truly fit their needs. Success in this role comes from your ability to listen, ask insightful questions, and create a positive experience that builds trust and long-term loyalty. If you enjoy helping people, thrive in a fast-paced environment, and want to grow a career in banking, this role offers a strong foundation and opportunities to develop valuable financial and customer-relationship skills.

Requirements

High school diploma/GED equivalent.
1 year experience successfully providing excellent customer service in a fast-paced environment.
Ability to manage multiple priorities daily
Ability to maintain confidentiality with customer information
Proficient computer skills; specifically, Microsoft Office Suite and Outlook desired
Ability to work in a team environment

Responsibilities

Handles customer transactions including deposits, withdrawals, transfers, loan payments, night deposits, settling and maintaining the ATM, balancing cash drawer
Provides superior customer service through conversation to identify client needs, in person and over the phone.
Promotes the bank’s products and services through beneficial customer conversations to help the customer meet their financial needs.
Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
Aids customers in managing and optimizing their bank accounts and other products.
Maintains the highest level of confidentiality with all information obtained.
Performs as a team member in allocating and coordinating the workflow.
Contributes to the fulfillment of branch and company objectives and goals.
Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence.
Consistently demonstrates the Company’s core values and principles through behaviors, actions, and decisions.

Benefits

health, dental, vision
company-paid life insurance
mental health well-being
company paid short-term and long-term disability
Paid parental leave
401k savings plan with up to a 4% company match
Employee Stock Purchase Plan
Education Assistance
employee banking services
loan discount program
career development program
Employee Assistance Program
wellness initiatives
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities