Financial Services Manager-OpenRoad Lexus Port Moody

OpenRoad Auto Group • Port Moody, BC

6d • Onsite

About The Position

OpenRoad Lexus Port Moody is seeking a full-time Financial Services Manager to join their Sales - Business Office department. OpenRoad is a large and growing automotive retail group with a focus on customer experience and a forward-thinking culture. They are looking for team players who are eager to learn, work hard, and take ownership. This role involves managing financial services, increasing performance, identifying sales targets, offering advice, ensuring accurate documentation, and achieving customer satisfaction.

Requirements

• Minimum 1-year experience in a similar role with a strong sales record.
• Well organized and possess strong time management skills.
• Ability to work cooperatively with all levels of the organization.
• Excellent communication and interpersonal skills, and ability to build relationships.
• Highly self-motivated and have the ability to learn quickly and be open to challenges.
• Strong financial skills and business networks.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia Driver’s License with a good driving record.

Nice To Haves

• Mandarin and/or Cantonese considered an asset

Responsibilities

• Determine needed programs and/or actions to increase performance on a continuing basis.
• Identify targets for finance product sales and ensure that such targets are met.
• Proactively identify client needs and offer appropriate advice in accordance with business objectives.
• Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners.
• Achieve Business Office product sales target and penetration percentages.
• Ensure all vehicle financial contracts are funded in a timely manner.
• Achieve a high customer satisfaction rating.
• Contribute to planning and development of budgets, implementation of action plans, and monitoring variances against budget.
• Communicate department objectives and methods and procedures to all department staff.
• Planning, organizing, and coordinating activities with the Sales department.
• Establish long- and short-term goals, including objectives for turnover, profit, percentage, and finance source.
• Analyze the performance of the Finance & Insurance department to determine the level of fulfillment of planned goals.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to General Manager.
• Perform other duties as assigned by management.

Benefits

• Discounted Vehicle Purchasing Program
• Computer Rebate Program
• Employee Referral Program
• Employer RRSP Matching
• Internal and external, training & development opportunities for skill development and growth
• Comprehensive Extended Health and Dental plan, tailored toward Associate wellness
• Recognition and Engagement Events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed