a Senior Teller)

First Northern Credit Union•Chicago, IL

1d•$18 - $22•Onsite

About The Position

First Northern Credit Union is a leader in the credit union industry seeking a Financial Services Coordinator (a/k/a Senior Teller) for their Streeterville Branch. This dynamic company offers growth opportunities and serves a diverse membership base including employees and students of ComEd/Exelon, Northwestern Medicine, and Northwestern University, as well as a 14-county community charter. The role involves providing internal sales support to the Financial Services Department, excellent member service, and handling various operational tasks.

Requirements

Enjoy working with people
Solid communication skills are required
Proficient with Microsoft Office including Outlook, Excel, Word, etc.
High school diploma (or the equivalent)

Nice To Haves

Banking/Financial Services experience is preferred.
Bilingual (English/Spanish) is a plus.

Responsibilities

Provide internal sales support to the Financial Services Department.
Provide excellent member service to credit union members and guests.
Multi-task and receive and complete work through a variety of channels, including online, telephone, in-person, mail, fax, etc.
Provide Teller line support and accept responsibility for branch balancing, cash ordering and ATM reconciliation.
Attention to detail in completing reports, projects, etc. in an accurate and timely manner.
Analyze, audit, and report on personal bankers' pending lending applications and new account opening and onboarding (follow-up).
Audit, input, and process new member welcome packets.
Prepare and deliver Truth-in-Lending initial disclosures, Adverse Action Notices, withdrawn loan surveys, thank you notes, follow-up letters, etc.
Knowledge of First Northern' s consumer/personal banking deposit and loan products and services.
Understand all of the Streeterville Branch operations and the support needed to maintain operational efficiencies.
Refer members to personal bankers for new products and services.
Administrative, clerical and data entry, filing, mailing, scanning, and other duties as assigned.
Assist FSA with Loan application (reviewing and booking).