Financial Services Associate (59936)

PARKS CHEVROLET RVA LLC•Richmond, VA

3d•Onsite

About The Position

The Financial Services Associate will be responsible for treating customers in accordance with dealership policies, ensuring proper follow-up schedules are attached to completed sales, and that all necessary customer satisfaction forms are completed and turned in. This role involves working with the service department to provide additional warranty information, maintaining a daily log sheet, and establishing and maintaining good working relationships with finance sources. The associate will keep the general manager and sales manager informed of special programs, submit paperwork for approval, and work with the sales manager to secure reasonable profit from sales. Responsibilities also include setting up finance forecasting, attending managers meetings, seeking insurance companies for insurance paper, preparing monthly penetration reports, and checking all paperwork for accuracy. The role requires preparing and participating in sales meetings, assisting sales staff in negotiations in the sales manager's absence, and monitoring lot traffic. A thorough knowledge of sales department policies and procedures is essential.

Requirements

Two years of experience preferred
Professional appearance and strong communication skills
Motivated individual with a passion and drive for unlimited earning possibilities
Must have a valid driver license and clean driving record and be deemed insurable to drive by our insurance company
Must be a notary or be able to become a notary

Responsibilities

Treat customers in accordance with dealership policies
Ensure that the proper follow-up schedule is attached to all completed sales
Ensure that all necessary customer satisfaction forms have been completed and turned in
Work with service department to provide additional warranty information as necessary
Maintain daily log sheet and tabulate total, share with sales manager
Establish and maintain good working relationship with several finance sources, factory and otherwise
Keep general manager and sales manager apprised of all special programs sponsored by any financial source
Submit paperwork to and obtain approval from finance sources on all finance deals
Work with sales manager to secure a reasonable profit from every sale
Set up finance forecasting in conjunction with sales department forecasting to achieve a desired percent of penetration and income
Attend managers meetings
Seek insurance companies for insurance paper
Maintain a daily operating control
Prepare monthly penetration reports on finance penetration and share with sales manager
Check all paperwork for correct in title, lien information, taxes, etc.
Establish and meet monthly objectives
Prepare and participate in sales meetings
Work with sales staff in negotiating a sale in the sales managers absence
Monitor alternately with sales manager the lot traffic and compare with daily log sheet
Maintain a thorough knowledge of the policies and procedures of the sales department