Financial Services Advisor - Toyota Downtown

The Jim Pattison Auto Group • Vancouver, BC

2d • Onsite

About The Position

Jim Pattison Toyota Downtown is seeking an experienced, high-performing Financial Services professional to join our leadership team as a Financial Services Advisor. This role is designed for a seasoned F&I expert who thrives in a high volume, performance driven environment and is confident managing complex deals, maximizing profitability, and delivering a premium customer experience consistent with a leading Toyota dealership. You are a proven professional who understands how to balance compliance, customer trust, lender relationships, and strong finance penetration performance while maintaining exceptional CSI standards. This is not an entry-level or training-focused role. We are looking for someone who can step in and contribute immediately at a high level.

Requirements

• Minimum 3–5+ years of automotive finance or F&I management experience (required)
• Proven track record of strong finance penetration and product performance
• Valid VSA license (or ability to obtain immediately)
• Deep understanding of automotive lending, leasing, and credit structures
• Strong negotiation and deal structuring skills
• High level of accuracy in all financial and legal documentation
• Excellent communication skills with the ability to build trust quickly with customers
• Strong knowledge of compliance, regulatory requirements, and lender guidelines
• Ability to thrive in a high-volume, fast-paced dealership environment
• Proficiency with CRM systems and dealership software
• Professional, ethical, and performance-driven approach
• Strong collaboration skills with sales, management, and external partners

Responsibilities

• Lead customers through the finance and delivery process with confidence, professionalism, and efficiency
• Structure and present finance and lease options that optimize both customer value and dealership profitability
• Consistently achieve strong finance penetration and product attachment rates in alignment with dealership objectives
• Offer and clearly present protection products, including extended warranties, GAP, insurance, and vehicle protection packages
• Work closely with sales leadership, lenders, and OEM partners to structure deals and maximize approval success
• Maintain full compliance with all regulatory, lender, and dealership requirements (VSA and applicable standards)
• Build and maintain strong relationships with financial institutions to support preferred lender status and program access
• Ensure accuracy and integrity of all documentation, funding submissions, and deal postings
• Collaborate with sales and delivery teams to ensure a smooth, high-quality customer handoff experience
• Act as a subject matter expert in finance products, lending programs, and regulatory requirements
• Support leadership in improving processes, training sales staff on F&I basics, and strengthening overall dealership performance

Benefits

• Competitive compensation plan with commission and bonus opportunities.
• Career growth opportunities within a large and well-established automotive group.
• Manufacturer and in-house training are provided.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed