Assistant Sales Manager - Toyota Downtown
About The Position
We have an exciting opportunity for an experienced Assistant Sales Manager to join Jim Pattison Toyota Downtown. If you are a driven automotive professional who is passionate about supporting high performing teams, delivering exceptional customer experiences, and contributing to dealership success, this role is for you. In this position, you will support the leadership and daily operations of the sales department, assist in driving sales performance, and help ensure a high standard of customer experience aligned with dealership goals and Toyota brand expectations. This is a full-time, permanent leadership role based on approximately 40 hours per week. Given the nature of the retail automotive business, this role requires flexibility to work evenings and weekends, as well as additional hours as needed to support business operations and team performance. This role reports to the General Sales Manager of the dealership. A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here: https://www.jpautogroup.com/dealership/about.htm
Requirements
- Experienced Assistant Sales Manager
- Driven automotive professional
- Passionate about supporting high performing teams
- Passionate about delivering exceptional customer experiences
- Passionate about contributing to dealership success
- High performing automotive sales professional
- Enjoys customer interaction
- Enjoys mentoring team members
- Enjoys contributing to dealership results in a hands-on environment
- Ability to provide a satisfactory Driver’s Abstract from ICBC
Responsibilities
- Deliver an outstanding customer experience throughout the vehicle purchasing process.
- Assist customers with vehicle selection, product knowledge, financing introductions, and delivery coordination.
- Support the sales team in achieving monthly sales targets and maintaining strong customer satisfaction.
- Handle customer concerns professionally and help ensure timely follow-up.
- Lead by example through strong sales performance, professionalism, and customer service.
- Support the Sales Manager with day-to-day showroom operations and team guidance.
- Assist with coaching and mentoring Product Advisors on sales process, product knowledge, and customer communication.
- Help maintain a positive performance driven environment.
- Ensure dealership sales processes and manufacturer standards are consistently followed.
- Maintain accurate customer records and activity using dealership CRM tools.
- Assist with inventory presentation, showroom standards, and vehicle deliveries.
- Support dealership promotions, events, and sales initiatives.
Benefits
- Competitive commission and performance based bonus structure.
- Opportunity to work with premium products in a high volume dealership.
- Manufacturer supported and in-house leadership training.
- Access to exclusive vendor promotions and purchase programs.
- Recognition and rewards programs.
- Comprehensive benefits package, including: Extended health and dental care, Life Insurance and AD&D, Short- and long-term disability, Global medical assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
