Spanish Fork Part- Time Financial Service Representative (Bilingual)

Cyprus Credit UnionSpanish Fork, UT
Onsite

About The Position

At Nebo- a division of Cyprus Credit Union, great service starts with genuine relationships. We're committed to helping members navigate important financial moments through personalized guidance, trusted solutions, and a community-first approach. We're looking for a Financial Service Representative (FSR) who enjoys connecting with people, solving problems, and making a meaningful difference every day. As an FSR, you'll play a key role in supporting members-whether they're opening their first account, managing day-to-day banking needs, or planning for the future. You'll be part of a collaborative team that values growth, integrity, and exceptional service. About Nebo- a division of Cyprus Credit Union Founded on March 8, 1956 , by teachers from the Nebo School District, Nebo- a division of Cyprus Credit Union has a long tradition of serving members with a personal, community-focused approach. Cyprus Credit Union , established in 1928 , brings decades of financial strength, innovation, and a people-first culture recognized as one of the BEST credit unions to work for from 2020–2025 . Together, as Nebo- a division of Cyprus Credit Union , we combine trusted local service with expanded resources and opportunities-while remaining committed to our members, employees, and communities.

Requirements

  • High school diploma or equivalent (or work release papers)
  • Spanish and English speaking
  • Prior customer service or sales experience preferred
  • Ability to establish trust and create lasting connections
  • Clearly explain products and services with confidence
  • Ask thoughtful questions and provide personalized solutions
  • Positive, collaborative, and dependable
  • A genuine desire to support members through every stage of their financial journey

Responsibilities

  • Engage members in conversations to understand their financial needs and goals
  • Recommend and explain accounts, loans, and other financial products tailored to each member
  • Help members make informed decisions that support their financial well-being
  • Accurately process transactions such as deposits, withdrawals, transfers, and payments
  • Serve as a reliable point of contact for members by offering guidance, support, and proactive solutions
  • Identify opportunities to deepen relationships and enhance the overall member experience

Benefits

  • Competitive pay with opportunities for bonuses and incentives
  • Bilingual pay differential for English/Spanish speakers
  • Comprehensive benefits , including medical, dental, vision, life insurance, and more
  • 401(k) retirement savings plan
  • Generous PTO starting day one , plus paid time off for your birthday and volunteer service
  • Tuition reimbursement for continued education and professional development
  • A workplace culture focused on community impact, teamwork, and sustainability
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