Financial Service Representative

Money Mart • Homestead, FL

2d

About The Position

Momentum Financial Services Group (formerly Money Mart Financial Services) is a North American financial services company and a Canadian non-prime lender. Through the Money Mart brand, it serves customers through retail locations and digital channels, offering personal lending, payday and installment loans, cheque and check cashing, money transfers, prepaid cards, currency exchange, and other financial solutions. The company emphasizes accessible, responsible service, community involvement, inclusive teams, and opportunities for employees to grow.

The Financial Service Representative supports store profitability by delivering efficient customer transactions and a quality sales experience. The role involves identifying customer needs and offering suitable solutions, handling cash and entering transactions accurately, contacting customers about overdue balances and negotiating payment arrangements, completing documentation, and following safety, security, and compliance requirements. The position is based at the branch at 160 North Homestead.

Requirements

• Be sales driven.
• Have a minimum of one year of financial services and sales experience.
• Have a passion for customer service.
• Have previous cash-handling experience.
• Have a high school diploma or equivalent.

Nice To Haves

• Current First Aid and CPR certification.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Determine customers’ needs and provide solutions that satisfy those needs.
• Handle cash and accurately enter transactions into the system.
• Contact customers by phone about past-due balances and negotiate payment terms and schedules.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Benefits

• Market-competitive pay.
• Monthly bonus potential based on operational success.
• Comprehensive medical and dental benefits.
• Competitive paid time off plan.
• Retirement options.
• Education reimbursement program.
• Exclusive discounts and offers through Perkopolis.
• Free company services, including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted foreign exchange and Koodo services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED