About The Position

LPL Financial’s Financial Service Professional role provides service to financial advisors and their investors, combining client interaction, problem-solving, and collaboration. The position begins with a comprehensive training program. The first 30 days focus on preparation for the Securities Industry Essentials (SIE) exam; after training, employees transition to a client-facing team role. The position requires approximately 4–5 months of full-time, in-person training. After training, employees serve as a first point of contact for advisors and investors, handling approximately 25–30 inbound contacts per day. They respond to account inquiries and support complex financial transactions, deliver client-focused service, research issues using databases, resolve problems, and work with internal teams to achieve effective outcomes.

Requirements

  • Bachelor’s degree or equivalent education and experience.
  • Obtain the Securities Industry Essentials (SIE) license within 60 days of employment.
  • Graduation timeframe between December 2025 and December 2026.
  • 0–2 years of experience in a client-facing, service-oriented role.
  • Ability to work scheduled shifts between 8 AM and 8 PM EST, Monday through Friday.
  • Ability to complete approximately 4–5 months of full-time, in-person training.
  • High empathy and passion for helping people.
  • Strong problem-solving and critical-thinking skills.
  • Attention to detail and ability to navigate multiple systems.
  • Exceptional verbal and written communication skills.
  • Initiative-taking attitude and a strong sense of ownership.
  • Candidates for this early-career program must not require employment sponsorship now or in the future.

Responsibilities

  • Serve as the first point of contact for financial advisors and their investors after completing training.
  • Handle approximately 25–30 inbound contacts per day, covering account inquiries and support for complex financial transactions.
  • Deliver high-quality, client-centric service and positive experiences.
  • Use critical thinking to resolve issues in real time and foster strong client relationships.
  • Conduct detailed research and navigate databases to provide accurate solutions.
  • Collaborate with internal teams to resolve client issues efficiently.

Benefits

  • 401(k) matching
  • Health benefits
  • Employee stock options
  • Paid time off
  • Volunteer time off
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