Financial Relationship Banker

Huntington National Bank•West Saint Paul, MN

3d•$22 - $28•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office and offers a branch team environment where colleagues can contribute ideas that affect customers, the bank, and the communities it serves. The position is non-exempt and eligible for overtime pay. The anticipated base compensation range is $22.00–$27.50 per hour; actual compensation may vary based on factors including location, experience, and education. The role is also eligible to participate in an applicable incentive compensation plan. Huntington provides benefits including health insurance coverage, a wellness program, life and disability insurance, a retirement savings plan, paid leave programs, paid holidays, and paid time off. Applicants must already be authorized to work in the United States on a full-time basis. Huntington will not sponsor applicants for immigration benefits. The position may require additional background checks, including fingerprints under NMLS regulations.

Requirements

High school diploma or GED.
At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales, or military service in administration, contracting, civil affairs, or a similar role.
Ability to provide fingerprints if required by NMLS regulations and meet additional background check requirements.

Nice To Haves

Bachelor’s degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
Ability to build, deepen, and retain relationships.
Acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
Excellent verbal and written communication skills.
Comfort with technology such as mobile services and online banking services.
Knowledge of consumer and business deposit products.

Responsibilities

Provide excellent customer service and effectively resolve customer issues.
Proactively identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new customer follow-up program, and referrals from customers, bank colleagues, and partners.
Educate customers and refer them to other areas of the bank to deepen relationships and build internal partnerships.
Educate customers on optimizing their use of bank technology, including online, mobile, and ATM banking.
Maintain knowledge of products, services, technology, and policies.
Adhere to operational, security, risk, and regulatory policies and procedures.
Perform other duties as assigned.