Financial Relationship Banker - Ravenna, OH

Huntington National Bank • Ravenna, OH

2d • Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing customer relationships. You proactively identify financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role is based in an office branch environment and offers a welcoming, inclusive team setting where colleagues can contribute ideas that affect customers, the bank, and local communities.

Requirements

• High school diploma or GED.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in administration, contracting, civil affairs, or a similar role.
• Must meet additional background-check requirements, including providing fingerprints as required by NMLS regulations.
• Currently authorized to work in the United States on a full-time basis; the employer will not sponsor immigration benefits for this position.

Nice To Haves

• Bachelor’s degree.
• At least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.
• Ability to build, deepen, and retain relationships.
• Knowledge of banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
• Excellent verbal and written communication skills.
• Comfort with technology, including mobile and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Identify opportunities to grow customer relationships through scheduled appointments, Centers of Influence, a disciplined sales process, new-customer follow-up, and referrals from customers, colleagues, and partners.
• Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
• Help customers optimize their use of online, mobile, and ATM banking technology.
• Maintain knowledge of products, services, technology, and policies.
• Follow operational, security, risk, and regulatory policies and procedures.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED