Financial Relationship Banker - New Boston, TX

Huntington National Bank•New Boston, TX
•Onsite

About The Position

As a Financial Relationship Banker, you help consumer and business customers achieve their financial goals by retaining and growing their relationships with the bank. You proactively identify customers’ financial goals and needs and recommend appropriate deposit, loan, and other banking products and services. The role offers a welcoming, inclusive branch-team environment where colleagues can share ideas and contribute to customers, the bank, and the community. The position is office-based. Applicants must already be authorized to work in the United States on a full-time basis; Huntington will not sponsor immigration benefits for this position.

Requirements

  • High school diploma or GED and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales; alternatively, military service in an administration, contracting, civil affairs, or similar role.
  • Ability to provide fingerprints as required by NMLS regulations and to meet additional background-check requirements.
  • Ability to build, deepen, and retain relationships.
  • Demonstrated acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills.
  • Excellent verbal and written communication skills.
  • Comfort with technology such as mobile services and online banking services.
  • Knowledge of consumer and business deposit products.

Nice To Haves

  • Bachelor’s degree and at least 1 year of customer service and sales experience in banking, financial services, goal-driven retail sales, or business-to-business sales.

Responsibilities

  • Provide excellent customer service and effectively resolve customer issues.
  • Identify opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, a new-customer follow-up program, and referrals from customers, bank colleagues, and partners.
  • Educate and refer customers to other areas of the bank to deepen relationships and build internal partnerships.
  • Educate customers on optimizing their use of online, mobile, and ATM banking technology.
  • Maintain knowledge of products, services, technology, and policies.
  • Adhere to operational, security, risk, and regulatory policies and procedures.
  • Perform other duties as assigned.
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