Budget & Finance Department - Financial Recovery Division Manager

County of El Paso•Tx 79901, TX

About The Position

The Financial Recovery Division Manager works under general direction and leads the County’s ongoing financial recovery efforts, compliance, and services. The role supports the County’s Strategic Plan by optimizing collection support for departments and improving accessibility and services for the public. The manager leads, plans, directs, and controls the Financial Recovery teams’ past-due account efforts and manages staff development within the Budget and Fiscal Policy Department’s Financial Recovery Division. The position schedules and oversees the division’s daily operations, manages clerical staff, prepares daily consolidated cash counts and deposit reconciliations, and performs financial recovery work based on departmental needs. The manager oversees collection and accounting activities for fees, fines, costs, and attorney fees; ensures accurate balancing, deposits, reporting, and disbursement; manages the department budget and expenditures; and supports audits, contracts, purchasing, inventory, systems, and compliance activities. The role supervises assigned staff and coordinates with courts, County departments, elected officials, auditors, attorneys, public agencies, state officials, vendors, and other stakeholders. It also serves as a liaison to the Information Technology Department and other County entities. Employees may be required to train for or perform emergency services as Disaster Service Workers during a proclaimed emergency.

Requirements

Bachelor’s degree in business administration or a related field from an accredited university or college, plus five years of experience in collections, court management, or governmental accounting and two years of supervisory experience; or an equivalent combination of education, experience, and training.
Pass a background investigation.
Have or obtain by the date of hire a Texas driver’s license applicable to the job responsibilities, with a driving record acceptable to El Paso County.
Have a personal mobile smart device by the hire start date to access County networks and systems.
Knowledge of accounting principles and practices; collections; purchasing and bid processes; court systems; applicable court statutes, laws, codes, and County Auditor policies; collection and court management software; administrative and office management; customer service; employee supervision; modern technologies; and standard business computer applications.
Advanced knowledge of Excel.
Ability to interpret complex statutes, laws, and codes; write technical reports; balance general ledgers, reconcile accounts, and make journal entries.
Ability to use a personal computer, standard office software, and general office equipment; conduct research; prepare documentation and records; maintain filing systems; and compile, analyze, and present statistical information.
Ability to assess and prioritize multiple tasks and projects, meet scheduled requirements, complete projects on time and within budget, and exercise initiative and independent judgment within procedural guidelines.
Ability to communicate effectively orally and in writing, respond effectively to customers and staff, and maintain diplomatic and cooperative working relationships.
Ability to schedule, supervise, train, and evaluate assigned staff.
Demonstrate regular and reliable attendance, teamwork, courteous and respectful interactions, strict confidentiality, positive support of County organizations, and commitment to customer service excellence.

Responsibilities

Manage the comprehensive financial recovery program, including receipt, deposit, and bookkeeping entries for funds received.
Oversee daily division operations, coordinate and delegate workloads, and ensure deadlines are met.
Supervise staff by assigning and reviewing work, providing training and professional development, conducting performance evaluations, processing payroll and personnel actions, and making recommendations concerning hiring, termination, and discipline.
Oversee interviews of litigants, underwriting of payment agreements, collection activity on past-due cases, preparation of capias pro fine documents, and referrals of uncollected balances to collection agencies, law firms, or other entities.
Plan, direct, and coordinate the department work plan; identify and resolve problems; assign projects; and evaluate work methods and procedures.
Analyze and interpret financial data, identify problem areas, and recommend corrective actions.
Conduct department audits, including travel to remote locations, prepare written recommendations, and oversee corrective actions.
Develop financial and general office policies and procedures and create manuals for financial procedures and functions.
Negotiate, oversee, and maintain office contracts; review terms and conditions; and submit contracts for County Attorney and Commissioner’s Court approval.
Request legal opinions from the County Attorney’s Office.
Maintain department equipment inventory, validate inventory requests, and prepare disposition agenda items for Commissioner’s Court approval.
Submit and monitor requisitions and purchase orders, including Capital Improvement Project requests, and approve purchases of supplies, equipment, and commodities.
Oversee collection of cash bags and the security and closing of division offices; set up cashier access in systems.
Ensure all collected fees and fines are accounted for and disbursed to the Treasury; prepare monthly reports for internal auditors and the Treasury.
Oversee classification and preparation of monies received, daily transaction balancing, and bank deposits.
Monitor daily, weekly, and monthly balancing and verify balances for accuracy.
Assist the County Auditor’s Office with internal and external audits and evaluations, and implement office improvements to ensure balancing and bookkeeping procedures are followed.
Prepare correspondence regarding returned checks.
Oversee payroll processing and personnel-action approvals through County systems.
Compile and maintain statistical databases and progress reports, track financial trends, and develop and maintain performance measures.
Oversee collection of costs, fines, and attorney fees for El Paso County courts and coordinate with department heads, judges, elected officials, the Tax Assessor, Scofflaw, and third-party collection providers.
Participate in strategic planning and evaluate department systems and procedures for compliance and progress toward goals.
Review defaulted cases and coordinate requests to issue or withdraw capias pro fines and make further collection referrals as needed.
Prepare and monitor the department budget, approve and monitor expenditures, prepare expense forecasts, and recommend budget transfers and amendments.
Monitor accounting functions for compliance with standard accounting principles and work with the County Auditor to ensure compliance.
Ensure proper maintenance and repair of equipment and automated systems.
Oversee, approve, deny, and track employee leave and flextime requests and ensure time is accounted for.
Serve as liaison to courts, vendors, and government entities; coordinate vendor selection through the bid process and organize and approve vendor payments.
Draft purchasing RFPs, RFIs, RFQs, and other bid documents, and work with subject matter experts to draft legislative talking points.
Apply legislative changes to office operations and enforce County, department, and state compliance.
Coordinate with the County Attorney’s Office and related County entities on Open Records Requests.
Liaise with the Information Technology Department to develop, implement, and maintain programs and automated systems, and provide technical assistance as requested.
Administer and manage security for automated systems and respond to questions, complaints, and issues raised by staff, the public, and stakeholders.
Lead, plan, or participate in meetings, training, and information sessions; stay current on trends and innovations in the field.
Substitute during temporary absences when assigned to maintain continuity of operations.
Provide excellent customer service and foster a high-quality work culture through training and mentoring, including safety-related training.
Perform other related duties as assigned and, during a proclaimed emergency, train for or perform emergency services as directed.