Financial Operations Supervisor - PA-WFP-Q2-2006-R003

SS&C Technologies•Kansas City, MO

3d•Hybrid

About The Position

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

Requirements

Bachelor's degree in Finance, Accounting, Economics, or related field, or equivalent experience
5+ years of leadership experience managing teams
5–10+ years of experience in financial services or investment operations
Experience managing multiple functions or teams with diverse responsibilities
Strong understanding of risk management, controls, and data security within an operational environment
Proven ability to manage projects, drive change, and improve processes
Demonstrated ability to influence stakeholders across functions and levels
Strong analytical and problem-solving skills
Excellent organizational skills with the ability to manage multiple priorities
Experience working with hybrid, virtual, and/or offshore teams
Strong communication and interpersonal skills

Nice To Haves

Experience with mutual fund operations or transfer agency services
Familiarity with workforce management tools and operational support models
Experience supporting technology implementations or system enhancements

Responsibilities

Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
Own and execute projects, including client onboarding, technology initiatives, and process enhancements
Lead change management efforts to support adoption of new systems, processes, and best practices
Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
Manage multiple priorities, tasks, and deadlines in a fast-paced environment
Communicate effectively with stakeholders, providing clear updates, insights, and recommendations