Financial Operations Director

Caliber•Malvern, PA

14h•Onsite

About The Position

The Financial Operations Director leads Caliber’s Accounts Receivable (AR) and Accounts Payable (AP) functions, owning the full cash cycle from customer invoicing and collections through vendor payments and disbursements. This role partners closely with the SVP Finance and cross-functional leaders to strengthen working capital, tighten operational controls, and build scalable AR/AP processes as Caliber grows as a standalone company.

Requirements

Strong working knowledge of financial operations controls and AR/AP best practices, with working familiarity of GAAP as it applies to receivables and payables.
Proven ability to lead and develop a finance operations team.
Hands-on ERP experience (e.g., NetSuite) with a track record of driving system and process improvements.
Strong analytical skills with high attention to detail and accuracy.
Effective vendor and customer relationship management and dispute-resolution skills.
Clear, concise communicator who can translate AR/AP performance into actionable insight for leadership.
Bachelor’s degree in accounting, finance, or related field; equivalent progressive accounting/finance experience will be considered in lieu of a degree.
7+ years of progressive experience in financial operations or accounting, with direct ownership of AR and/or AP functions.
2+ years of experience directly supervising or managing AR/AP staff.

Nice To Haves

CPA or CMA credential.
Experience with NetSuite or comparable ERP platforms.
Prior finance experience in a multi-site, facilities services, landscaping/construction or adjacent industry.

Responsibilities

Own end-to-end Accounts Receivable operations, including customer invoicing, cash application, collections, and aging management.
Own end-to-end Accounts Payable operations, including vendor invoice processing, payment runs, expense reimbursements, and vendor relationship management.
Establish and enforce AR/AP policies, procedures, and internal controls that support accurate, audit-ready financial operations.
Partner with the SVP Finance on cash flow forecasting, working capital management, and DSO/DPO improvement targets.
Lead, develop, and manage AR/AP staff, setting clear performance expectations and providing coaching.
Feed accurate, timely AR/AP data into the month-end close, including subledger reconciliations, for the Accounting team.
Serve as the escalation point for vendor and customer billing/payment disputes.
Support internal and external audits with timely, accurate AR/AP documentation.
Identify and implement process improvements and automation opportunities within the AR/AP function, including ERP system optimization.
Deliver regular AR/AP dashboards and reporting (aging, DSO, DPO, cash position) to Finance and executive leadership.