Agency Financial Operations Director

Pfizer • New York, NY

1d • $176,600 - $294,300 • Onsite

About The Position

As the Director of Business Operations within our Commercial division, you will play a pivotal role in revolutionizing the way we launch our products, ensuring they reach patients' hands more rapidly and with greater impact. Your work will directly contribute to improving patients' lives, making a tangible difference in the healthcare landscape.

Requirements

• Bachelor’s Degree with 8+ years of relevant experience
• High business acumen and strategic thinking capabilities
• Proficiency in managing complex projects and processes
• Strong financial and analytical skills for effective problem-solving
• Broad understanding of the pharmaceutical industry and healthcare environment
• Ability to quickly learn new systems and processes
• Excellent communication and influencing skills
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Nice To Haves

• Master’s degree with relevant pharmaceutical industry experience
• Experience in provider-facing key account management
• Strong drive for implementation
• Ability to manage key accounts effectively
• Excellent leadership and team management skills
• Strong interpersonal and relationship-building skills
• Ability to foster a culture of innovation and continuous improvement
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

• Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results and foster innovation
• Leverage relationships to meet the needs of various business units, serving as an advisor and acting independently on self-initiated projects
• Review work for effectiveness, evaluate contributions based on business impact, and review colleagues' work
• Execute commercial operational services for identified markets, working with region leads to define and update the scope and service areas
• Establish and improve service delivery models, manage business demand, and prioritize resources and budget allocation
• Enable compliant processes for commercial operations, serving as the single point of contact for Commercial Leaders and Cross Functional Groups
• Develop strategies for a portfolio of products and projects, fostering a culture of innovation and better outcomes for patients
• Oversee end-to-end processes, services, governance, and strategies for global Customer Engagement Programs, ensuring compliance and proper reporting

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available

What This Job Offers

• Job Type: Full-time
• Career Level: Director