Financial Health Strategy Director - Community & Business Development

JPMorgan Chase & Co.•New York, NY

About The Position

Help shape how one of the world’s leading financial institutions advances financial health at scale. In this role, you will influence strategy, unlock innovation, and bring ideas to market that improve outcomes for consumers, businesses, and communities. You will operate at the intersection of strategy, product, and commercialization, working with senior leaders across the firm. This is a unique opportunity to unify and amplify financial health efforts enterprise‑wide. Your work will directly inform how we serve millions of customers every day. As a Financial Health Strategy Director in the Center for Financial Growth & Innovation, you lead the strategy, commercialization, and scaling of firmwide financial health initiatives. You work closely with partners across lines of business, product, marketing, and field teams to translate strategy into market‑ready solutions with measurable impact. You help unify how we define, message, and advance financial health across the firm while influencing senior leaders and fostering a culture of innovation. Your work supports our mission to create meaningful, lasting financial progress for the customers and communities we serve.

Requirements

Minimum of 10 years of experience in strategy development, product strategy, management consulting, or related strategic roles
Demonstrated experience setting and leading enterprise‑level strategies, including defining vision, priorities, and measurable outcomes
Minimum of 5 years of experience leading complex, cross‑functional strategic initiatives in a matrixed organization
Proven ability to translate ambiguous or complex problems into clear strategic frameworks and execution plans
Experience shaping or influencing enterprise‑wide priorities, roadmaps, or strategic narratives
Demonstrated experience driving commercialization or go‑to‑market strategy in support of enterprise initiatives
Strong analytical skills, including experience evaluating business models, market dynamics, and tradeoffs
Track record of advising and influencing senior leaders with structured, data‑driven recommendations
Experience working with consumer‑facing financial products, platforms, or initiatives
Exceptional written and verbal communication skills, including executive‑level strategy presentations

Nice To Haves

Master of Business Administration or equivalent advanced degree
Experience in consumer financial services, fintech, or regulated industries
Go‑to‑market, marketing strategy, or field activation experience at enterprise scale
Experience developing or leading an enterprise‑wide platform narrative or value proposition
Background in financial health, financial inclusion, or consumer banking strategy
Experience balancing social impact and commercial objectives within a business environment

Responsibilities

Set firmwide financial health strategy, defining long‑term vision, priorities, and success metrics aligned to business and community outcomes
Lead enterprise‑level strategic initiatives from problem definition through execution, balancing innovation, scalability, and impact
Translate strategic priorities into actionable roadmaps, investment cases, and operating plans across lines of business
Drive commercialization and go‑to‑market strategy for priority financial health initiatives, ensuring alignment between strategy, messaging, and market execution
Shape and steward a unified financial health narrative, aligning enterprise strategy, product direction, and external positioning
Partner with product, marketing, and field teams to operationalize strategy into market‑ready solutions and activation plans
Conduct structured analysis of business models, customer needs, and ecosystem trends to inform strategic decisions
Evaluate opportunities and tradeoffs, providing data‑driven recommendations to senior leadership
Align senior stakeholders around strategic direction, influencing decisions across a highly matrixed organization
Communicate strategy and outcomes effectively through clear executive‑level storytelling and presentations
Develop strategic talent and capabilities, mentoring teams to think systemically and operate with enterprise mindset