Financial Educator Remote
About The Position
US Fertility is seeking a remote Financial Educator to join Shady Grove Fertility and support its District of Columbia, Maryland, and Virginia team. The role provides financial education and assistance to patients throughout their care, helping them understand benefits, insurance coverage, and available financial options. The Financial Educator also supports benefit verification and prior authorization and maintains accurate patient financial and insurance account information. The schedule is Monday through Friday, 7:30 AM to 4:00 PM Eastern Time. Compensation is $23 to $27 per hour, commensurate with experience. The position is part of a physician-led fertility care organization focused on patient experience, compassionate care, and continuous improvement.
Requirements
- Minimum 2 to 4 years of medical business office experience.
- Working knowledge of healthcare billing and collections, insurance and benefits, and patient interaction.
- Experience reading and understanding payer remittance advice, including distinguishing allowed charges, contractual adjustments, line-item denials and reasons, and patient responsibility such as copays, coinsurance, and deductibles.
- Excellent interpersonal skills to communicate with departments, employees, physicians, managers, patients, and insurance companies.
- Strong oral and written communication skills.
- Ability to work independently, attention to detail, and computer proficiency.
- Proficiency with Microsoft programs, specifically Outlook, Word, and Excel.
- High level of customer service.
Nice To Haves
- Bachelor's degree preferred.
- Experience working in an OB/GYN office is a plus.
Responsibilities
- Consult with patients regarding benefits, coverage, and financial options.
- Perform aspects of benefit verification and prior authorization.
- Provide ongoing financial education and assistance throughout the continuum of patient care, acting as an educator, advocate, and liaison.
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition assistance and professional development support
- Performance-based bonus opportunities
- Generous paid time off
- Paid holidays
- Paid parental leave
- Life and disability benefits
- Fertility Discount Program
- Employee wellness and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
