Financial Crimes Analyst

Renasant Bank•Nashville, TN

16h

About The Position

The Financial Crimes Analyst is part of a team responsible for daily review and monitoring of transactions from various sources to prevent and detect fraud. The analyst works with the Enterprise Fraud Manager to design and implement controls intended to prevent fraud-related losses to the Company and its customers. The role monitors transactions and fraud-detection tools, investigates suspected financial crimes, and takes appropriate action to protect the bank and its customers. It also supports bank staff and, when necessary, customers with technical aspects of investigations and recovery; works with law enforcement and regulatory representatives; reports operational losses and fraud metrics; and contributes to fraud-related training, communications, and departmental coverage. The position requires professional communication and collaboration with internal and external parties, sound judgment, discretion, confidentiality, and the ability to manage changing or high-stress situations. Limited travel, including overnight travel and possible use of the employee’s personal vehicle, may be required.

Requirements

High school diploma or equivalent.
Minimum of 2 years of job-related experience.
Proficiency with Microsoft Office products, including Outlook, Word, and Excel.
Basic understanding of bank security and financial crimes.
Knowledge of fundamental arithmetic and basic reconciliation procedures.
Ability to communicate effectively verbally and in writing.
Knowledge of bank operations, policies, and accounting procedures.
Knowledge of banking principles.
Ability to work effectively with senior management and staff personnel.
Ability to interact professionally with clients, employees, examiners, management, third-party vendors, other financial institutions, and law enforcement.
Ability to think logically and analytically to solve problems.
Ability to multitask and manage rapidly developing situations.
Mature judgment, integrity, and professionalism, including in high-stress situations.
Ability to manage problems involving several variables when standardization or information is limited.
Ability to contribute effectively in a group with multiple points of view and make decisions quickly.
Ability to maintain confidentiality in all matters.
Ability to work unsupervised at a proficient and productive rate.
Ability to be flexible and adaptable regarding work hours and job duties.
Ability to travel on a limited basis, including overnight travel; travel may involve use of the employee’s personal vehicle.

Responsibilities

Assist with developing, implementing, and testing financial crimes detection and prevention procedures and tools.
Monitor and maintain strategies and tools used to prevent and detect fraud.
Investigate suspected financial crimes and take swift action to protect the bank’s and customers’ interests.
Assist Customer Experience Center and branch personnel with customer problems related to the technical aspects of financial crimes investigations and recovery; work directly with customers when necessary.
Monitor transactions from sources including checks, debit cards, ACH, wire transfers, Zelle, bill payments, and external transfers.
Review activity identified as suspicious by fraud detection systems, software applications, and reports, and work with branch personnel to mitigate possible losses.
Review reports identifying possible kiting activity, dormant account activity, and similar concerns.
Monitor, investigate, and respond to fraud-related matters reported by branch personnel, Customer Experience Center representatives, other financial institutions, and others.
Identify accounts with suspicious activity and take appropriate swift action, such as placing restriction codes or blocking cards.
Work with law enforcement and bank regulatory representatives on financial-crime issues.
Identify and report operational losses.
Assist with reporting fraud-related metrics for internal analysis and reporting to internal partners.
Assist with management of the Retail Loss Prevention Rewards Program.
Assist with developing and delivering fraud-related communications and training.
Perform surveillance research services requested by bank personnel and law enforcement.
Provide backup and receive cross-training for departmental duties.
Perform other related duties as assigned.