Financial Crime Team Manager
About The Position
Financial Crime colleagues play a significant role in continuing to keep the bank and our customers safe from the impacts of financial crime. Using the subject matter expertise that comes with this function, we play an active leadership role in the Group’s Financial Crime Strategy development and delivery. The People Manager will direct a team of 10 to 15 colleagues ensuring a high quality, compliant and cost-effective service is provided to customers. Responsible for delivering Performance Management, Team Leadership, Continuous Improvement, Risk Controls and Change Management. We have a couple of opportunities for Team Managers within our Financial Crime Operations team, which sits within our Economic Crime Prevention function. As a Financial Crime Team Manager, you’ll lead a team responsible for delivering high-quality, compliant financial crime activity, helping to protect our customers and the Group from financial crime risk. You’ll play a critical role in driving performance, developing your team and ensuring activity is delivered in line with regulatory expectations, risk frameworks and service standards. You’ll work closely with Senior Team Managers, operational leaders and specialist teams to ensure consistent delivery, strong controls and continuous improvement across the function.
Requirements
- 3+ years of experience leading teams within Financial Crime, Risk or a regulated environment
- Proven ability to manage performance and develop high-performing teams
- Strong understanding of Financial Crime regulations, policy and operational processes
- Experience delivering against quality, productivity and service targets
- Strong communication skills, with the ability to engage and influence business partners
- Ability to identify risks and ensure appropriate controls are in place
- Experience using data and MI to drive decision-making and improve performance
Nice To Haves
- Experience within specific Financial Crime disciplines (e.g. KYC, ODD, Investigations)
- Experience delivering or supporting operational change initiatives
- Exposure to audit, QA or governance environments
- Experience managing multiple priorities in a fast-paced environment
Responsibilities
- Lead, motivate and develop a team, ensuring high performance and engagement
- Manage day-to-day operations ensuring delivery meets quality, productivity and service expectations
- Deliver performance management through coaching, feedback and development planning
- Ensure activity aligns with Financial Crime policy, risk appetite and regulatory requirements
- Identify and mitigate operational risks, ensuring robust controls are in place
- Support and deliver operational change, contributing to continuous improvement initiatives
- Use MI and insight to monitor performance, identify trends and take corrective action
- Build strong working relationships with collaborators and partners across the business
- Support recruitment, onboarding and development of future talent
- Drive a culture of collaboration, accountability and continuous improvement within the team
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Flexible benefits you can adapt to your lifestyle
- 28 days’ holiday, plus bank holidays
- A range of wellbeing initiatives and generous parental leave policies
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
