Financial Counselor - Methodist Hospital

Indiana University Health SystemIndianapolis, IN
Onsite

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards. Key Responsibilities: Screening un-insured and under-insured patients for federally funded programs.

Requirements

  • Customer service
  • Medicaid experience
  • Registration/hospital experience
  • Working knowledge of patient registration and financial clearance
  • High level of interpersonal and problem solving skills
  • Effective written and verbal communication skills
  • Ability to work within a team and maintain collaborative relationships
  • Ability to take initiative and meet objectives

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred
  • Current Indiana State Navigator's license is required for those serving as the Individual Solutions Coordinator (ISC)

Responsibilities

  • Scheduling
  • Registration
  • Insurance verification
  • Prior-authorization
  • Financial counseling/individual solutions
  • Cashiering
  • Release of information
  • Customer service
  • Screening un-insured and under-insured patients for federally funded programs
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