Financial Counselor - FT Days | Voyages Conroe

Voyages Behavioral Health of Conroe•Conroe, TX

About The Position

The Financial Counselor works with patients and third-party payers to confirm eligibility and authorization for services, identify alternative funding sources, and facilitate approval processing. The role fields patient account inquiries and serves as the financial case manager for assigned inpatient patients. Financial Counselors provide cost estimates before admission, advise patients on payment for services, act as a liaison between the hospital and patients, and collect payments. Other related duties may be assigned or requested.

Requirements

High school diploma preferred.
Crisis management certification per hospital policy and standards required.
Three or more years of prior admissions and/or collections experience in a hospital setting required.
Experience in billing, accounting, or a related field.

Nice To Haves

Psychiatric experience preferred.
High school diploma preferred.

Responsibilities

Confer with patients and third-party payers to ensure eligibility and authorization of services.
Identify alternative financial sources for services and facilitate processing of approval.
Respond to patient account inquiries.
Function as the financial case manager for assigned inpatient patients.
Provide patients with cost estimates before admission and advise them on paying for services.
Act as a liaison between the hospital and the patient.
Collect payments.
Perform other related duties as assigned or requested.

Benefits

Medical benefits, including EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc
Dental and vision benefits
Employee Assistance Program, including counseling, legal, and financial services
Flexible spending and health savings accounts
Life and disability insurance benefits
Education and in-service opportunities, including continuing education and tuition assistance
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options
Auto, home, cell phone, and gym membership discounts
Personal travel discounts
401(k) plans with discretionary employer match
Generous paid benefit time
Education Advancement Program and opportunities for professional growth