Financial Counselor - FT Days | Voyages Conroe

PAM Health•Conroe, TX

About The Position

The Financial Counselor confers with patients and third-party payers to ensure eligibility and authorization of services. The role identifies alternative financial sources for services and facilitates approval processing, fields patient account inquiries, and serves as financial case manager for assigned inpatient patients. Financial Counselors provide cost estimates prior to admission, advise patients on paying for services, act as a liaison between the hospital and patients, and collect payments. Other related duties may be assigned or requested.

Requirements

Three or more years of prior admissions and/or collections experience in a hospital setting.
Crisis management certification per hospital policy and standards.

Nice To Haves

High school diploma preferred.
Psych experience preferred.
Experience in billing, accounting, or a related field.

Responsibilities

Confer with patients and third-party payers to ensure eligibility and authorization of services.
Identify alternative financial sources for services and facilitate processing of approval.
Respond to patient account inquiries.
Function as the financial case manager for assigned inpatient patients.
Provide patients with cost estimates prior to admission and advise them on paying for services.
Act as a liaison between the hospital and patients.
Collect payments.
Perform other related duties as assigned or requested.

Benefits

Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance benefits.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Opportunities for professional growth through the Education Advancement Program.