Financial Counselor - ACU - Dermatology | Days| Full Time
About The Position
To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice. May be required to float to other practices or flex time, as needed, for staffing.
Requirements
- High school diploma or equivalent required.
- Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections.
- Strong communication, organization, and problem-solving skills.
- Ability to professionally collect payments and provide financial counseling to patients.
- Demonstrated ability to multitask, prioritize responsibilities, and resolve issues effectively.
- Ability to work collaboratively in a team environment while maintaining a high level of customer service.
Nice To Haves
- Knowledge of CPT and diagnosis coding preferred.
- Experience with the EPIC system preferred.
- A four-year degree may substitute for two years of required financial or physician office experience.
- An associate degree or equivalent coursework may substitute for one year of required experience.
Responsibilities
- Entering charges
- Applying coding/billing rules
- Maximizing collections
- Verifying insurance
- Obtaining authorizations for services
- Reviewing patient account detail
- Financial counseling of patients
- Resolution of front-end edits, rejections, and information requests to achieve practice goals
- Interacting directly with internal and external customers of the practice
- Floating to other practices or flexing time, as needed, for staffing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
