Financial Counselor | Onsite New Mexico
About The Position
Peak View Behavioral Health is seeking a Financial Counselor to join its team. This is a 100% onsite, individual-contributor position in Santa Fe, New Mexico; candidates must be in Santa Teresa, New Mexico, or the surrounding area. The role verifies patient insurance benefits and eligibility, counsels patients and responsible parties about financial obligations, identifies funding sources, and supports timely collection and payment of accounts. The position pays $20.00–$24.00 per hour. A comprehensive benefit plan is offered, and qualified candidates are asked to submit a resume. Peak View Behavioral Health is an equal opportunity employer and encourages veterans and military spouses to apply.
Requirements
- High school diploma or equivalent.
- At least two years of prior admissions, collections, and requests-for-verification-of-benefits experience in a hospital setting.
- Candidates must be in Santa Teresa, New Mexico, or the surrounding area.
- Ability to work onsite in Santa Fe, New Mexico.
Nice To Haves
- Psychiatric experience preferred.
- Prior experience with an online admission or billing system is desirable.
Responsibilities
- Verify benefits for each admission and document patients’ financial obligations in the billing system.
- Counsel patients and responsible parties about financial obligations, private-pay agreements, explanations of benefits, copays, and deductibles; help identify funding sources and collect upfront payments when appropriate.
- Compile ongoing reports to record and monitor upfront collection data.
- Respond promptly to insurance benefit verification requests to facilitate admissions.
- Accurately document benefit and eligibility information and communicate it promptly to designated staff.
- Review explanations of benefits to confirm claims were processed and paid correctly.
- Determine third-party and self-pay liability using benefit information, anticipated length of stay, and average program cost.
- Prepare written out-of-pocket estimates and discuss them with patients or families.
- Ensure patients are financially secured as soon as possible and no later than discharge.
- Request credit reports to help determine collectability.
- Collect advance payments according to established guidelines.
- Review claims issues through the claims clearinghouse, make corrections as needed, and rebill.
- Complete account adjustment forms and attach supporting documentation when adjustments are required.
- Manage daily productivity using the patient accounting system and productivity reports.
- Prorate patient accounts and monitor that balances due are assigned to the correct financial class.
- Maintain an appropriate reminder system for follow-up activity.
- Gather and interpret system data, determine appropriate actions, and take timely, strategic steps to support payment.
- Complete monthly benefit reverification for all current in-house patients.
Benefits
- Comprehensive benefit plan
- Competitive salary commensurate with experience and qualifications
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
