Financial Counselor I -WPH PATIENT ACCESS
Orlando Health•Orlando, FL
About The Position
The Financial Counselor I at Winnie Palmer Hospital in Orlando, Florida, helps patients and families navigate the financial aspects of healthcare. The role provides guidance on billing processes, assists with insurance verification, and supports a welcoming and informed patient experience.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in a financial, business office, or customer service environment.
- At least 1 year of PC/Windows experience.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong typing skills.
- Complete the Patient Financial Services Orientation program and required annual education.
Responsibilities
- Provide guidance on billing processes.
- Assist with insurance verification.
- Help create a welcoming and informed experience for patients and families.
Benefits
- Educational programs and professional development opportunities.
- Comprehensive benefits and resources designed to support well-being and career.
- Benefit options supporting work-life balance and long-term goals, available from day one.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
