Financial Coordinator

ENHANCE DENTAL•Stillwater, OK

1d•Onsite

About The Position

The Office Assistant will greet and welcome patients as they enter the office, be responsible for keeping the lobby and front desk areas clean and tidy, and perform other clerical tasks as required. The Office Assistant will work independently to verify insurance on all patients via phone, email, and/or fax as applicable. The Office Assistant must be coachable to perform tasks assigned to them.

Requirements

High School degree or equivalent required
Exceptional written and verbal communication skills required

Responsibilities

Welcoming patients and updating their information in the dental software(s)
Confirming appointments
Registering new patients according to established office protocols
Verifying insurance
Assisting patients to complete all necessary forms and documentation
Answering and managing incoming calls
Responding and complying to requests for information
Preparing documentation for upcoming appointments
Checking daily appointment schedules and filling gaps to ensure positive production
Monitoring and replying to e-mails and voicemails
Maintaining a professional reception area
Safeguarding patient privacy and confidentiality
Maintaining OSHA and HIPPA Compliance
Perform all other duties as assigned