Financial Coordinator - Pavlo Orthodontics

Corus Orthodontics•Newburyport, MA

6d•Hybrid

About The Position

Pavlo Orthodontics is seeking an enthusiastic Financial Coordinator to join their thriving practice. This role involves creating exceptional patient experiences and helping patients achieve their dream smiles. The position requires working from both practice locations in Peabody and Newburyport, MA. As part of Corus Orthodontists, a growing network of over 50 practices across North America, Pavlo Orthodontics offers a supportive environment with a community focus, a commitment to excellence with ongoing growth opportunities including annual learning assistance, and a competitive total rewards package. They emphasize a positive, collaborative workplace where team members support each other and build strong relationships with patients and the community.

Requirements

Two years of education in a related field or dental billing
Demonstrable insurance billing knowledge
Demonstrable organization skills with strong desire for action
Reliable work ethic in completing tasks efficiently and promptly

Responsibilities

Guide Patients Through Financial Options: Discuss treatment costs and payment plans with clarity and empathy, helping patients understand their options and feel at ease.
Manage Billing & Collections: Post payments, generate statements, follow up on overdue accounts, and implement effective, policy-compliant collection strategies.
Maintain Accurate Financial Records: Record contracts, reconcile transactions, and prepare financial reports to support smooth and transparent operations.
Deliver Compassionate Customer Service: Serve as the primary contact for financial inquiries, offering flexible solutions and support to patients facing financial challenges.
Collaborate Across the Office: Work closely with clinical and administrative teams, assist with scheduling and phone coverage, and contribute to a positive, team-oriented environment.