Scheduling Coordinator - Coastline Orthodontics

Rock Dental Brands • Jacksonville, FL

1d • Hybrid

About The Position

As a Coastline Scheduling Coordinator, your goal is to serve and provide superior support to patients while working hand-in-hand with the Orthodontist, orthodontic assistants, and the team leader to ensure patient treatment time is maximized. This role is part of our travel team, and some travel to other clinics is required. General housekeeping and maintaining office stock levels are also part of the responsibilities. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic Computer skills
• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently
• Accept constructive criticism
• Conflict resolution and problem-solving
• Team player
• Exceptional customer service skills
• Computer literacy
• Works independently
• Anticipates team and doctor needs
• Respectful to fellow team members, patients, and the Doctor
• Genuinely nice and kind

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• Travel to other clinics
• General housekeeping and maintain office stock levels

Benefits

• Competitive pay
• Career growth opportunities
• Talented and motivated team who care about each other, our mission, and our patients
• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatments that help you and your family stay on track
• Paid time off
• Holiday pay
• 401K retirement plan with matching company contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED