Financial Center Manager (Branch Manager) - Connellsville, PA

Mid Penn Bank - Millersburg Branch•Connellsville Township, PA

8d•Onsite

About The Position

Mid Penn Bank is hiring a Financial Center Manager (Branch Manager) in Connellsville, Pennsylvania. The manager develops new business and strengthens customer relationships through proactive outreach, sales leadership, and community involvement. The role contributes to loan and deposit growth, fee income, and customer service goals while ensuring assigned office operations comply with company policies, procedures, and regulatory requirements. The manager supervises and coaches employees, manages sales plans and processes, and helps resolve customer needs and concerns.

Requirements

At least four years of related work experience or specialized retail banking education and training.
Ability to obtain and properly maintain a National Mortgage Licensing Registration (NMLS) to take applications for loans secured by residential real estate.
Ability to work a flexible schedule as required to meet operating needs.
Regular and predictable attendance.
Proficient reading, writing, grammar, and mathematics skills.
Proficient interpersonal, communication, and PC skills, including working knowledge of Microsoft Word and Excel.
Thorough knowledge of the features and benefits of products and services, and knowledge of financial policies and procedures.
Supervisory skills sufficient to manage employees.
Ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 pounds or less.
Visual, auditory, and speaking skills.
Valid driver’s license.
Must be authorized to work in the United States without current or future Mid Penn Bank sponsorship for a work visa.

Nice To Haves

Internal Supervisor Certification and Business Development Certification preferred.
Associate degree in a related field preferred.
Notary experience preferred, or ability to obtain notary status as needed.

Responsibilities

Contribute to sales goals through loan and deposit growth, fee income generation, and service that attracts, expands, and retains customer relationships.
Contact customers and prospects to promote company awareness, generate business, and deepen existing relationships.
Build and maintain a sales and service culture and demonstrate sales leadership.
Set goals, create sales plans, manage the sales process, coach employees, reinforce sales behaviors, and monitor results for assigned offices.
Make service calls to current customers in the assigned market area to identify additional financial needs and support retention.
Identify business opportunities and refer or assist customers in obtaining specialized services from other departments.
Participate in the organization's sales team and make group sales calls when they can support business development.
Take ownership of customer problems and requests, seek answers or provide solutions, and follow up to ensure needs are met.
Participate in civic, professional, business, and community associations to develop business and promote the company’s image.
Supervise assigned employees and coach them to provide excellent customer service.
Guide and support team members in resolving customer questions, problems, and concerns.
Ensure office operations comply with company policies and procedures, directly or through appropriate supervision.