Financial Center Manager

German American Bank • Reynoldsburg, OH

6d

About The Position

The Financial Center Manager leads the growth and operation of a financial center, focusing on existing customer relationships, external business development and sales, community engagement, and operational excellence. The manager makes lending decisions and extends credit to individuals and businesses, identifies cross-selling opportunities by understanding customers’ long-term goals, and ensures the center follows applicable regulations and company guidelines and procedures.

The role leads, trains, and coaches team members, provides real-time guidance and feedback, conducts annual performance evaluations and salary reviews, and recognizes and develops employees to meet or exceed collective goals. As the financial center’s sales leader, the manager drives business development and works toward team and individual sales goals.

Requirements

• Proven experience in financial services or leadership, with demonstrated success in sales, relationship building, and business development.
• Strong project management skills.
• Ability to work independently and as a team member.
• Time management and multitasking skills.
• Strong verbal and written communication skills, with the ability to engage all levels of the organization.
• Excellent presentation and training skills.
• Ability to network and build diverse and inclusive relationships.
• Skills in difficult conversations, conflict resolution, and consultation.
• Ability to give and receive feedback and assess needs.
• Proficiency in Microsoft Office products and ability to adapt to new technology.
• Ability to grasp information quickly and strong attention to detail.
• Leadership skills, including developing, motivating, and coaching others.
• Ability to make decisions, think critically, solve complex problems, report progress, accept responsibility, and deliver results.

Nice To Haves

• Previous experience in branch management and/or consumer lending.
• Knowledge of banking.
• Bilingual or multilingual.

Responsibilities

• Lead financial center growth, treating the center as an independently run business.
• Develop existing customer relationships and pursue external business development and sales.
• Engage with the community and maintain operational excellence.
• Make lending decisions and extend credit to individuals and businesses.
• Identify cross-selling opportunities by listening to customers and understanding their long-term goals.
• Train and coach team members on an ongoing basis and ensure compliance with applicable regulations, guidelines, and procedures.
• Provide real-time guidance and feedback to the team.
• Conduct annual performance evaluations and salary reviews.
• Recognize and reward team members and coach the team to meet or exceed collective goals.
• Drive business development and meet team and individual sales goals.

Benefits

• Medical, dental, and vision insurance.
• Short-term disability, long-term disability, and life insurance.
• 17 days of paid time off.
• 11 paid holidays.
• Bereavement leave.
• Education Assistance Program.
• Paid parental bonding leave.
• Wellness benefits.
• Life event coverage.
• Service awards.
• 401(k) match.
• Stock purchase plan.
• National and local discounts on computers, vacations, phones, retail shopping, and other items.
• Logo wear discounts.
• Free checking account, checks, and discounted bank services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed