Financial Center Manager Associate - Mooresville, Cornelius, and Surrounding Areas

Fifth Third Bank • Mooresville, NC

11h • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After completing the program successfully, the associate is placed in a Financial Center.

The role develops skills in customer relationship management, consultative sales, financial needs assessment, and team leadership. The associate learns Fifth Third's products, services, processes, and internal resources, and works to deliver memorable customer experiences while supporting the bank's business strategies and community engagement. The position is located in Mooresville, North Carolina, with the role covering Mooresville, Cornelius, and surrounding areas.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Build proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Learn and maintain working knowledge of Fifth Third products, services, processes, and internal resources.
• Develop consultative sales skills to identify current or prospective customers' financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy that provides all customers, across all channels, with a Financial Needs Assessment and assignment to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the bank's Core Values and business strategies.
• Cultivate a One Bank culture by proactively collaborating with business partners.
• Participate in activities that benefit the communities the bank serves.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist with timely, candid, and constructive employee feedback; employee development; challenging growth opportunities; and recognition of employee accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees' and their families' physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level