Financial Center Manager Associate - Mooresville, Cornelius, and Surrounding Areas

Fifth Third Bank • Mooresville, NC

1d • Onsite

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the program, the associate will be placed in a Financial Center.

The role develops proficiency in customer relationship building, consultative sales, product and process knowledge, business strategy, and team leadership. The associate also participates in community activities and follows the Bancorp Code of Business Conduct and Ethics and related policies. The position is based in the Mooresville, North Carolina area and involves a normal office environment, extended computer-screen viewing, and periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• Must obtain S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Build proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Develop and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Learn and apply the consultative sales process to proactively identify current and prospective customers’ financial needs and recommend appropriate solutions.
• Understand how to develop an integrated book-of-business strategy so customers across all channels receive a Financial Needs Assessment and are assigned to the best banker for proactive ongoing support.
• Learn to source, develop, coach, and lead a team that reinforces the company’s Core Values and business strategies.
• Learn to cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, and constructive feedback; developing employees to their full potential; providing challenging opportunities that support career growth; and recognizing and rewarding accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level