Financial Center Manager Associate - Green at Katy Park

Fifth Third Bank • Katy, TX

23d • Onsite

About The Position

The Financial Center Manager Associate (FCMA) participates in a comprehensive, customized onboarding and education program to prepare for a Financial Center Manager role. The program includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After successfully completing the training program, the associate is placed in a Financial Center.

The role develops knowledge and skills in customer relationship building, consultative selling, financial needs assessment, team leadership, coaching, and collaboration with business partners. The associate is expected to follow the Bancorp Code of Business Conduct and Ethics and related policies, and to model ethical behavior. This position is located in Katy, Texas.

Requirements

• A college degree or two or more years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to execute and coach sales activities successfully.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and onboarding activities from the first day through program completion, including successful completion of a Consultative Selling Skills Certification.
• Learn to deepen Consumer and Small Business customer relationships by providing a memorable customer experience.
• Develop and maintain working knowledge of Fifth Third products, services, processes, and internal resources.
• Learn and apply the consultative sales process to identify current or prospective customers’ financial needs and recommend appropriate solutions.
• Learn to develop an integrated book-of-business strategy, ensuring customers across channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing support.
• Learn to source, develop, coach, and lead a team that reinforces the bank’s Core Values and business strategies.
• Learn to cultivate a One Bank culture by proactively collaborating with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist with providing employees timely, candid, and constructive feedback; developing employees; providing challenging opportunities for career growth; and recognizing and rewarding accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level