Apartment Maintenance Manager - Green Park

AIR Communities • Decatur, GA

5d • Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for its Green Park apartment community in Decatur, Georgia. The role leads and develops a maintenance team and manages property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests. The manager communicates property maintenance and capital needs to management and ensures they are addressed, while maintaining compliance with AIR operating procedures, regulations, and environmental health and safety requirements. The position also manages the maintenance budget to maximize return on investment while maintaining quality and customer service. The role involves resident and team-member service, physical activity including moving heavy equipment and machinery, and a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month. Expected pay is listed as $65,000–711,000 annually, plus a 15% target bonus opportunity; the actual pay rate will depend on skills and experience. The listing also describes quarterly customer-service satisfaction bonuses of up to $250 and an apartment discount option to live on-site.

Requirements

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1–3 years of experience leading a team in customer service and asset maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Ability and willingness to perform physical activity and move heavy equipment and machinery.
• Ability to read, write, and speak English.

Responsibilities

• Lead and develop a team of one or more direct reports.
• Provide exemplary service to residents and team members.
• Manage property maintenance, including vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure those needs are addressed.
• Ensure the property complies with AIR operating procedures and guidelines, regulations, and applicable compliance requirements, including Environmental Health & Safety matters.
• Manage the maintenance budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

• Expected pay of $65,000–711,000 annually plus a 15% target bonus opportunity.
• Quarterly customer-service satisfaction bonuses of up to $250.
• Apartment discount option to live on-site at the community.
• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community-service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed