Financial Center Manager Associate - Green at Katy Park

Fifth Third Bank • Katy, TX

26d

About The Position

The Financial Center Manager Associate participates in a comprehensive, customized onboarding and education program designed to prepare successful candidates for a Financial Center Manager role. Training includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. After completing the program successfully, the associate is placed in a Financial Center.

The role develops skills in customer relationship-building, consultative sales, product and service knowledge, business strategy, team leadership, and collaboration with business partners. The associate also participates in community activities and follows the Bancorp Code of Business Conduct and Ethics and related policies. The position is located in Katy, Texas, and operates in a normal office environment, with extended computer-screen viewing and periodic travel within the Bancorp footprint for meetings or training.

Requirements

• College degree or at least two years of leadership experience in a sales environment.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.
• Ability to analyze credit and financial information.
• Ability to successfully execute and coach sales activities.
• Business acumen.
• Demonstrated ability to make sound decisions.
• S.A.F.E. Act registration through the Nationwide Mortgage Licensing System (NMLS) at the time of employment.

Responsibilities

• Complete the FCMA roadmap and all onboarding activities from the first day through program completion, including successfully completing a Consultative Selling Skills Certification.
• Build proficiency in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Develop and maintain working knowledge of Fifth Third products, services, processes, and internal resources to stay informed and guide and lead the team.
• Learn and apply the consultative sales process to identify current and prospective customers’ financial needs and recommend appropriate solutions.
• Understand how to develop an integrated book-of-business strategy that ensures customers across channels receive a Financial Needs Assessment and are assigned to the best banker for ongoing proactive support.
• Learn to source, develop, coach, and lead a team that reinforces the bank’s Core Values and business strategies.
• Help cultivate a One Bank culture through proactive collaboration with business partners.
• Participate in activities that benefit the communities served.
• Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling expected ethical behavior.
• Assist in providing employees with timely, candid, constructive feedback; support their development and career growth; and recognize and reward accomplishments.
• Perform additional duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families in physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level