Financial Analyst

Patriot Enterprises•Fort Knox, KY

About The Position

Patriot Enterprises, LLC is seeking an experienced Financial Analyst to support the Army Continuing Education Division (ACED) at the Adjutant General Directorate (TAGD), U.S. Army Human Resources Command (HRC) in Fort Knox, Kentucky. The role provides functional support to the Finance Branch Chief in administering financial assistance management and checking refund processing for the Tuition Assistance (TA) program. On-site support is required at least 50% of the time. The analyst handles refunds received from academic institutions, including tracking and cataloging checks, researching and verifying refund information, and recording checks in government-designated trackers within three business days. The position uses ArmyIgnitED to review refund submissions, recoupments, and waivers; identifies adjustments needed to enable processing; runs reports to validate invoice information; verifies original payment methods and accounting lines; and processes refunds against the correct fiscal year and Army Component. The role also prepares written research and recommendations, processes government refund decisions, prepares return memos and DD1131 forms, uploads documentation for government signature, and prepares checks for mailing and deposit. It maintains Soldier records and TEAMS files in accordance with Army policy and standard operating procedures, and provides periodic updates on recommended operational and SOP improvements.

Requirements

  • Associate's degree or at least 60 semester hours.
  • At least two years of experience that has equipped the candidate with the knowledge, skills, and abilities to perform the task.

Nice To Haves

  • Prior military experience.
  • Experience with Army military education programs such as ArmyIgnitED, credentialing, Joint Services Transcript (JST), or Army Personnel Testing (APT).
  • Familiarity with government logistic procedures.

Responsibilities

  • Assist the Finance Branch Chief with administration of financial assistance management and Tuition Assistance program refund processing.
  • Accept refunds received from academic institutions and track and catalog incoming refund and recoupment checks.
  • Record TA refund checks, Credentialing Assistance refund checks, and recoupment checks in the appropriate government-designated tracker within three business days of receipt.
  • Research the reason for each refund and verify that the refund information is correct.
  • Review ArmyIgnitED to determine whether academic institutions have created or submitted refunds in the AI Portal and whether recoupments or recoupment waivers prevent processing.
  • Annotate findings according to SOPs and provide spreadsheets to the government lead identifying necessary ArmyIgnitED removals or adjustments.
  • Run standard downloadable reports from the ArmyIgnitED Admin portal as needed to validate invoice information.
  • Verify the original payment method and associated lines of accounting for each refund transaction.
  • Process refunds to the original payment method and match each refund to the fiscal year and Army Component identified in source documentation and transaction records.
  • Provide written research and recommendations to the subject matter expert no later than seven business days after completing the research.
  • Submit written action recommendations to the appropriate government employee no later than 25 calendar days after receipt of refund checks.
  • Process the government refund lead's decision to reject/return or accept a refund no later than five business days after the decision.
  • Create memoranda for government signature and return checks to the appropriate academic institution.
  • Prepare ArmyIgnitED-generated DD1131 forms, receive them in ArmyIgnitED according to SOP, and verify their correctness and payment information.
  • Upload DD1131 forms to TEAMS for the government refund lead's signature and track them through the process within three business days after receipt of a refund check.
  • Prepare received and processed refund checks for mailing to higher headquarters for deposit and processing.
  • Add counseling notes to Soldiers' ArmyIgnitED records, including pertinent TAR and course numbers, refund amount, check number, receipt date, and grade updates as necessary.
  • Document files in TEAMS and catalog processes according to Army policy guidance.
  • File completed documents in TEAMS using standard invoice and refund check naming conventions per SOP.
  • Receive recommendations from the government Program Manager on improving refund operations and processes, and provide updates if needed by the first Wednesday of each month.
  • Receive recommendations and draft SOP or guideline changes from the government Program Manager, and provide updates if needed by the first Wednesday of each month.
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