Financial Analyst

Goodwill of SWPA•Pittsburgh, PA

10d•Onsite

About The Position

The Financial Analyst, Retail Performance supports financial performance, operational decision-making, and strategic planning for the Donated Goods & Retail Division. The role partners with Retail Operations by providing financial insights, performance reporting, forecasting, and analytical support across stores, donation centers, and post-retail operations. A key focus is identifying underperforming stores, regions, and operational sites; diagnosing root causes; and working with field leadership on actionable improvement plans. The analyst also supports and evaluates operational pilot initiatives by defining and standardizing KPIs, establishing baselines, and conducting ROI analysis to assess effectiveness and scalability. The role analyzes sales, labor, production, inventory flow, and cost drivers to identify trends, risks, and opportunities and promote accountability, consistency, and continuous improvement. The position is regular, full-time, and exempt, based at the Workforce Development Center, 118 52nd St, Pittsburgh, PA 15201. The schedule is Monday through Friday, with occasional travel potentially required. The external hiring range is $55,000–$60,000 per year. The posting also describes auditing and reporting duties related to Talent Acquisition, including tracking recruitment metrics, maintaining hiring data trackers and HRIS/ATS records, preparing reports, auditing requisitions and hiring data, and assisting with special projects. Candidates must complete a National Criminal Background check and provide current Child Abuse, FBI Fingerprints, and PATCH clearances before their first day.

Requirements

Associate’s degree and 5 years of relevant experience, or a bachelor’s degree and 3 years of relevant experience, or a master’s degree and 2 years of relevant experience.
Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
Experience with financial reporting, forecasting, and variance analysis.
Ability to communicate effectively with financial and nonfinancial stakeholders.
Demonstrated ability to identify performance gaps and support operational improvement efforts.
Complete the National Criminal Background check before the first day of employment.
Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH clearance before the first day of employment.

Responsibilities

Analyze weekly and monthly financial results, highlighting trends, variances, and key performance drivers.
Identify underperforming stores and operational sites and escalate risks with clear, actionable recommendations.
Deliver weekly and periodic flash reports to support timely decision-making.
Build and maintain financial models and reporting tools that improve visibility into store and regional performance.
Support capital planning and ROI analysis for store initiatives, equipment, and operational investments.
Incorporate pilot program assumptions and performance trends into forecasts and planning models.
Support the annual Retail Division budget process, including revenue, labor, and expense planning.
Track recruitment metrics supporting Talent Acquisition key performance indicators.
Analyze data from inquiry investigations to identify root causes of delays or discrepancies.
Create and maintain recruitment and hiring data trackers.
Prepare hiring reports for the Talent Acquisition Supervisor and submit them for timely review.
Maintain complete and accurate records in the HRIS and ATS platform.
Audit requisitions and other hiring data for accuracy and compliance.
Assist with special Talent Acquisition projects as needed.
Analyze inventory flow from donation intake through retail and post-retail channels, including sell-through and salvage rates.
Analyze labor productivity metrics, including sales per labor hour and payroll as a percentage of sales.
Partner with store and field leadership to interpret performance and drive action plans.
Extract, validate, and analyze data from financial systems, POS systems, and operational databases.
Build and maintain reporting tools using Excel, Power BI, or similar platforms.
Collaborate with Finance and IT to enhance reporting capabilities and system integration.