Financial Analyst

Goodwill of Southwestern Pennsylvania•Pittsburgh, PA

11d•$55,000 - $60,000•Onsite

About The Position

The Financial Analyst, Retail Performance supports the financial performance, operational decision-making, and strategic planning of Goodwill of Southwestern Pennsylvania and North Central West Virginia’s Donated Goods & Retail Division. The role partners with Retail Operations and provides financial insights, performance reporting, forecasting, and analytical support across stores, donation centers, and post-retail operations. A key focus is identifying underperforming stores, regions, and operational sites; diagnosing performance gaps and their causes; and partnering with field leadership to develop and track improvement plans. The analyst also supports and evaluates operational pilot initiatives by defining and standardizing KPIs, establishing baselines, and conducting ROI analyses to assess effectiveness and scalability. The position analyzes sales, labor, production, inventory flow, and cost drivers to identify trends, risks, and opportunities and promote accountability and continuous improvement across the retail network. The role is regular, full-time, and exempt, based at the Workforce Development Center, 118 52nd St, Pittsburgh, PA 15201. The schedule is Monday through Friday, with occasional travel potentially required. The external hiring range is $55,000–$60,000 per year.

Requirements

Associate’s degree and 5 years of relevant experience; or bachelor’s degree and 3 years of relevant experience; or master’s degree and 2 years of relevant experience.
Strong analytical and problem-solving skills, including the ability to translate data into actionable insights.
Experience with financial reporting, forecasting, and variance analysis.
Ability to communicate effectively with financial and nonfinancial stakeholders.
Demonstrated ability to identify performance gaps and support operational improvement efforts.
Complete assigned background checks, including a National Criminal Background check, before the first day of employment.
Provide current, valid Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH clearance before the first day of employment.

Responsibilities

Analyze weekly and monthly financial results, highlighting trends, variances, and key performance drivers.
Identify underperforming stores and operational sites, escalate risks, and provide actionable recommendations.
Deliver weekly and periodic flash reports to support timely decision-making.
Build and maintain financial models and reporting tools that improve visibility into store and regional performance.
Support capital planning and ROI analysis for store initiatives, equipment, and operational investments.
Incorporate pilot-program assumptions and performance trends into forecasts and planning models.
Support the Retail Division’s annual budget process, including revenue, labor, and expense planning.
Track recruitment metrics supporting Talent Acquisition team KPIs.
Analyze data from inquiry investigations to identify causes of delays or discrepancies.
Create and maintain recruitment and hiring data trackers.
Prepare hiring reports for the Talent Acquisition Supervisor and submit them for timely review.
Maintain accurate records in the HRIS and ATS platform.
Audit requisitions and other hiring data for accuracy and compliance.
Assist with special Talent Acquisition projects as needed.
Analyze inventory flow from donation intake through retail and post-retail channels, including sell-through and salvage rates.
Analyze labor productivity measures, including sales per labor hour and payroll as a percentage of sales.
Partner with store and field leadership to interpret performance and drive action plans.
Extract, validate, and analyze data from financial systems, POS systems, and operational databases.
Build and maintain reporting tools using Excel, Power BI, or similar platforms.
Collaborate with Finance and IT to improve reporting capabilities and system integration.
Complete assigned background checks and provide required clearances before the first day of employment.