Financial Analyst - Operations, Service & Claims

Guardian Life Insurance Company•Boston, NY

2d•Hybrid

About The Position

This role plays a central position within Group Benefits Finance, supporting financial analytics, performance insights, and strategic decision support across all operational areas. The Financial Analyst partners closely with Operations, Service, Claims, Transformation, Actuarial, FP&A, and senior leadership to deliver actionable insights, enhance cost transparency, and support business decision-making. This role combines operational rigor, executive reporting, and forward-looking analytics to influence financial outcomes and support transformation priorities.

Requirements

Bachelor’s degree in Finance, Accounting, Economics, Actuarial Science, or related field
4+ years of FP&A, financial analysis, expense management, or operational analytics experience
Strong analytical and problem-solving skills with ability to connect financial and operational data
Advanced Excel and PowerPoint proficiency
Ability to synthesize complex data into clear, actionable insights
Strong communication and collaboration skills across functions
Ability to Analyze variances across actuals, plan, forecast, and prior periods
Identify key drivers of financial and operational performance
Translate data into insights, recommendations, and leadership-ready narratives
Manage multiple priorities and deliver high-quality work on tight timelines
Bring curiosity, ownership, and continuous improvement to recurring reporting and analysis
Must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.

Nice To Haves

Experience in insurance or financial services
Familiarity with operational metrics such as unit cost, productivity, volume, complexity, and claims drivers
Experience supporting transformation initiatives, value capture, or business case development
Experience with Tableau, Power BI, or similar visualization tools

Responsibilities

Analyze business performance, emerging risks, and strategic opportunities across Operations, Service, Claims, and Transformation.
Support senior leadership decision-making through targeted financial analysis, business planning, and operational insights.
Evaluate unit cost trends and underlying business drivers to identify efficiency and performance improvement opportunities.
Communicate financial implications, trade-offs, and risks through clear recommendations.
Build and maintain business cases for Claims & Service initiatives, including investments, transformation efforts, and operating model changes.
Quantify financial impact, including cost savings, productivity improvements, ROI, payback period, and other value drivers.
Track results against business case commitments and identify variances, risks, dependencies, and financial implications.
Partner with business leaders to monitor value capture and ensure benefits are realized and sustained.
Identify opportunities to improve efficiency, reduce cost leakage, and enhance financial outcomes across Claims & Service.
Develop executive-ready materials highlighting key insights, trends, risks, and opportunities.
Translate complex financial and operational information into clear, actionable insights for leadership.
Identify emerging trends in claims experience, service demand, and cost performance.
Partner with Operations, Service, Claims, Transformation, Actuarial, Product, and FP&A teams to align financial insights with operational priorities.
Support assigned initiatives with financial guidance, decision support, and targeted analysis.
Influence outcomes through data-driven recommendations and thoughtful analysis.