View Job description for Financial Aid Systems Analyst

College of Western Idaho•Nampa, ID

2d•Onsite

About The Position

Support Financial Aid Technology and Data Excellence as a Financial Aid Systems Analyst at CWI! Are you passionate about technology, data, and improving the student experience? The College of Western Idaho (CWI) is seeking a Financial Aid Systems Analyst to provide systems expertise, reporting support, and technical leadership for the technology tools that support Financial Aid operations. In this role, you'll serve as a key partner between Financial Aid, Information Technology, and institutional stakeholders to ensure systems are configured, maintained, and optimized to support compliance, operational efficiency, and student success. Why Join CWI? At CWI, Financial Aid plays a critical role in helping students access educational opportunities. As a Financial Aid Systems Analyst, you'll help ensure the systems that support financial aid administration are accurate, reliable, and responsive to changing regulations and student needs. This position offers an opportunity to blend technical expertise, data analysis, problem-solving, and collaboration in a mission-driven environment.

Requirements

Bachelor’s degree in a related field and/or three (3) years of experience in a college or university Financial Aid office, or an equivalent combination of education and experience
Experience working with technology systems and software applications supporting business operations
Demonstrated experience implementing, configuring, troubleshooting, or supporting enterprise systems
Strong analytical and problem-solving skills
Ability to translate complex business requirements into functional and technical specifications
Strong written, verbal, and interpersonal communication skills
Ability to work effectively with diverse populations and represent the college professionally
Strong attention to detail and commitment to data accuracy and compliance

Responsibilities

Lead the annual configuration and setup of financial aid systems and modules for each academic year
Research, evaluate, test, and implement enhancements and system functionality that support Financial Aid operations and regulatory compliance
Troubleshoot complex system issues and coordinate resolution efforts with Information Technology, software vendors, and external partners
Maintain awareness of emerging technologies, system enhancements, and best practices related to financial aid administration
Serve as the primary liaison between Financial Aid staff and IT, report-writing teams, and technical support personnel
Translate business needs and operational requirements into detailed functional specifications
Support system modifications, configuration updates, and process improvements
Develop and maintain user acceptance testing plans, scripts, and documentation
Coordinate testing and validation of software upgrades, patches, releases, and system enhancements
Query, analyze, and validate data across internal and external systems to ensure data integrity and accuracy
Support reporting requirements and assist in the preparation of required federal, state, and institutional reports
Partner with Financial Aid leadership to prepare annual reporting submissions to the U.S. Department of Education
Coordinate reconciliation reporting, research, and issue resolution related to federal financial aid funds
Ensure accurate reporting and compliance with applicable regulations and reporting standards
Serve as a data steward for student and institutional records related to Financial Aid
Audit and monitor security roles and system access to ensure compliance with Title IV, state, and institutional requirements
Support the integrity, confidentiality, and appropriate use of student information
Promote best practices for data governance, security, and system utilization
Apply user experience and usability principles when evaluating and implementing system functionality
Identify opportunities to improve operational efficiency and enhance the student experience
Collaborate with campus stakeholders to streamline processes and improve service delivery
Contribute to continuous improvement initiatives that support institutional effectiveness
Perform other duties as assigned