Financial Aid Officer

Keiser University • Fort Myers, FL

4d

About The Position

The Financial Aid Officer guides students through the financial aid process and helps ensure they are properly funded, packaged, and prepared to start each semester. The role assists students with FAFSA completion, determines Title IV eligibility, creates cost estimates, and explains funding options to students and parents. The officer also works with students to obtain documentation needed to process aid when they are selected for verification.

The officer reviews weekly reports to ensure students’ financial aid has been processed, submits financial aid packages by established deadlines, and helps maintain a low rate of returns due to errors in submitted packages. The position provides excellent customer service and responds to student inquiries. This full-time role requires availability during day, evening, and weekend hours.

Requirements

• Bachelor’s degree required.
• 2–4 years of business experience.
• Demonstrated ability in the listed key behaviors: dependability, teamwork, decision making, communication, time management, work ethic, accuracy, and innovation.
• Ability to work assigned or flexible hours necessary to complete the job on a weekly basis.
• Availability for day, evening, and weekend hours.

Nice To Haves

• Knowledge of federal and state funding programs.
• Knowledge of Title IV regulations.
• Knowledge of Webclient software.
• Financial aid experience.

Responsibilities

• Assist students with filling out the FAFSA.
• Determine students’ Title IV eligibility.
• Create cost estimates and explain funding options to students and parents.
• Work with students to obtain documentation needed to process financial aid when selected for verification.
• Review weekly reports to ensure students’ financial aid has been processed.
• Submit financial aid packages for processing by established deadlines.
• Ensure a low rate of returns due to errors on submitted packages.
• Provide excellent customer service and answer student inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level