Financial Aid Manager

Northeastern Illinois University•Chicago, IL

9h•Onsite

About The Position

Provides technical and fiscal reporting support to the financial aid office and serves as a member of the Executive Director’s leadership team. Provides administrative, technical and supervisory support in the management flow of Federal Direct Loans, Parent (PLUS) and other agency loans.

Requirements

Any one or combination totaling three (3) years (36 months) of college coursework in any discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months), Associate’s Degree (60 semester hours) equals eighteen months (18 months), 90 semester hours equals two (2) years (24 months), Bachelor’s Degree (120 semester hours) equals three (3) years (36 months).
Two (2) years (24 months) of higher education, student services, or closely related experience.
One (1) year (12 months) of supervisory experience in higher education, student services, or closely related setting.
Thorough knowledge of FSA software and internet applications (e.g., EdConnect, COD, SAIG, Partner Portal, Knowledge Center, NSLDS).
Thorough knowledge of all types of student loan program eligibility including Federal Perkins, Federal Direct, Graduate PLUS, Parent and private loans.

Nice To Haves

Transmits, imports, exports and monitors the flow of data to and from external agencies and NEIU.
Addresses problems and correspondence related to student loan records and in-house flow of student loan files during the monthly reconciliation process.
Submits updates to lenders and/or servicers as needed via ELM One and NSLDS.
Trains staff on loan certification, loan counseling requirements and loan status updates.
Running Banner reports to verify student enrollment and academic progress status.
Running Banner process to create Direct Loan originations and for ELM trouble-shooting.
Work with UTS to update new year roll data, upgrades and patches into ERP.
Work with ELM One on any system challenges or institutional policy changes.
Responsible for verifying accuracy of student enrollment and academic progress status.
Running Banner processes to create electronic loan applications for Direct Loans.

Responsibilities

Responsible for the electronic transmission of Direct Loan data as well as the supervision of staff that assists with that effort.
Responsible for determining student eligibility for both Federal Direct and private loan programs.
Responsible for returning any funds to the U.S. Department of Education FSA and private lenders when and if a borrower is determined to be ineligible.
Responsible for computer systems support, including coordination of daily maintenance and retrieving information for reporting.
Serves as a resource person for implementing system-based solutions to financial aid programs, including monitoring loan limits, program length. Curriculum Instruction Program (CIP) codes.
Performs other duties/special projects as assigned.