Financial Aid Counselor

Flagler•Saint Augustine, FL

29d•$41,000 - $44,000•Onsite

About The Position

The Financial Aid Counselor advises students and parents on all matters pertaining to the financial aid program and assists with the administration of financial aid awarding.

Requirements

Bachelor’s Degree or equivalent required (An acceptable equivalent is an AA degree plus a minimum of 2 years of professional office experience.)

Nice To Haves

Effective and professional communication skills both verbally and in writing
Possess patience and empathy for students and parents by remaining congenial and respectful under stressful conditions while treating others with dignity and respect
Student-focused and collaborative, a cooperative attitude
Responsive an accessible by responding promptly with appropriate follow through
Analytical skills for the review of documents and student files
Computer skills and experience in data entry
Proficiency in mathematics
Organizational skills and accurate record keeping/data entry
Ability to multi-task and work in an environment with frequent interruptions
Prior financial aid experience

Responsibilities

Counsels assigned students and their parents on financial aid matters, including application for federal, state, and institutional aid; application for scholarships, and application for loans.
Evaluates students’ financial aid documents for completeness and accuracy, ensuring that federal, state, and institutional eligibility and application requirements are met.
Determines financial aid awards, including federal, state, and institutional financial aid awards in compliance with federal, state, and institutional policy, regulation, and law.
Performs regular review of incomplete files and corresponds with students and families regarding the forms and information required to complete the students file.
Corresponds with students and families regarding the financial aid Award Letter, award acceptance, renewal requirements, and application completion.
Coordinates closely with the Business Office regarding student aid, student balances, and payment issues.
Performs evaluation of student eligibility in accordance with financial aid renewal requirements, and works in conjunction with the Registrar’s Office to review eligibility issues pertaining to grades and hours.
Participates in College events to provide information on financial aid matters to the local community including students, prospective students, parents, high school personnel, and other organizations.
Organizes documents and maintains student financial aid records via both physical file and via enterprise software.
Perform duties \ tasks as prescribed by the Director and Associate Director of Financial Aid