Financial Aid Counselor

WHEELING UNIVERSITY • Wheeling, WV

4d • Onsite

About The Position

Wheeling University is seeking a dedicated and knowledgeable Financial Aid Counselor to help students and their families navigate the financial aid process and ensure eligible students can access resources to pursue their educational goals. The counselor provides financial aid guidance to prospective and current students and their families, supports application completion, evaluates eligibility, awards aid, and communicates award information. The role also requires staying current on financial aid rules and policies, coordinating with university departments, and providing timely, professional customer service.

Wheeling University describes itself as a mission-driven community guided by leadership, service, faith, integrity, and excellence. It integrates learning, research, and outreach within its Catholic tradition and is committed to developing competent professionals and socially responsible citizens. The university promotes close student-faculty connections, intellectual and ethical growth, compassionate service among diverse communities, and leadership by example.

Requirements

• Bachelor's degree required.
• Thorough understanding of federal and state financial aid programs, regulations, and policies.
• Strong interpersonal and communication skills, including the ability to interact effectively with students, families, and colleagues.
• Excellent organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Commitment to maintaining confidentiality and handling sensitive information with discretion.

Nice To Haves

• Master's degree preferred.
• Experience in financial aid preferred.
• Knowledge of financial aid software systems, including Ellucian Colleague.
• Familiarity with the unique needs and challenges of students from diverse backgrounds.

Responsibilities

• Provide comprehensive financial aid counseling to prospective and current students and their families.
• Assist students in completing financial aid applications, including the FAFSA and other required forms.
• Evaluate financial aid eligibility according to federal, state, and institutional guidelines.
• Award financial aid packages and communicate awards, including scholarships, grants, loans, and work-study opportunities.
• Stay current on changes and updates to financial aid regulations and policies.
• Collaborate with other university departments to support a seamless financial aid process.
• Address students’ and families’ questions and concerns in a timely and professional manner.

What This Job Offers

• Job Type: Full-time