Financial Aid Counselor

Flagler•Saint Augustine, FL

14h•$41,000 - $44,000

About The Position

The Financial Aid Counselor assists with the administration of financial aid, reviews and awards Flagler College named scholarships and second-read awards, and completes reports in accordance with federal and state reporting guidelines. The role determines and reviews financial aid awards and student eligibility, manages the institutional scholarship application and records, and provides financial aid information to students, families, and community stakeholders.

Requirements

Bachelor’s degree or equivalent; an acceptable equivalent is an associate degree plus at least two years of professional office experience.
Effective, professional verbal and written communication skills.
Patience and empathy when assisting students and parents, including the ability to remain congenial and respectful under stressful conditions and treat others with dignity and respect.
Student-focused, collaborative approach and cooperative attitude.
Responsiveness, accessibility, and prompt follow-through.
Analytical skills for reviewing documents and student files.
Computer skills and data-entry experience.
Proficiency in mathematics.
Organizational skills and accurate record keeping and data entry.
Ability to multitask and work in an environment with frequent interruptions.

Nice To Haves

Prior financial aid experience.

Responsibilities

Determine federal, state, and institutional financial aid awards in compliance with applicable policies, regulations, and laws.
Evaluate financial aid documents for completeness and accuracy and confirm that eligibility and application requirements are met.
Evaluate student eligibility under financial aid renewal requirements and work with the Registrar’s Office on eligibility issues related to grades and credit hours.
Review applications and select recipients of Flagler College named scholarships.
Maintain the College’s institutional scholarship application, including adding scholarships and updating selection criteria.
Serve as the campus liaison for statistical data and information about institutional scholarships and recipients, and compile regular reports for campus stakeholders.
Review student financial aid packages to ensure award accuracy and compliance with federal and state regulations and institutional policies.
Participate in College events and provide financial aid information to the local community, including students, prospective students, parents, high school personnel, and other organizations.
Maintain student financial aid records in physical files and enterprise software.
Perform other duties as prescribed by the Director and Associate Director of Financial Aid.