Financial Aid Counselor I - 996959

NSU•Fort Lauderdale, FL

23h•$50,000•Onsite

About The Position

Nova Southeastern University (NSU) is seeking a Financial Aid Counselor I to contribute to the university's success by advising students and families on financial aid. This role involves interviewing students applying for financial aid such as loans, grants-in-aid, or scholarships to determine their eligibility for financial assistance. NSU offers competitive salaries, a comprehensive benefits package, and is a tobacco-free university.

Requirements

Clerical knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
Working knowledge of principles and processes for providing customer and personal services, including needs assessment, meeting quality standards for services, and evaluation of user satisfaction.
General knowledge of MS Office Suite (Outlook, Word, Excel, PowerPoint).
Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Proficient skills in actively looking for ways to help people.
Proficient skills in motivating oneself to work independently, as well as working well within teams.
Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Proficient skills in managing one's own time and the time of others.
Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.
The ability to pay attention to details, understand underlying cause/effect relationships, and account for those details and relationships.
The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
Ability to maintain confidential information.
Ability to work flexible hours in the evenings and weekends.
Must be able to identify and understand the speech of another person.
Must be able to speak clearly so others can understand you.
Must be able to see details at close range (within a few feet of the observer).
High School Diploma and four (4) years of experience in a business, finance, or academic environment, OR Associate’s Degree or 60 college credits and three (3) years of relevant business experience, OR Bachelor’s Degree and one (1) year of relevant business experience.
Background Screening Required

Nice To Haves

Financial aid work experience.

Responsibilities

Reviews student accounts for completion, accuracy, and adjustments in accordance with federal financial aid regulations, state statutes, and institutional guidelines.
Provides counseling and advisement services to prospective and current students and parents relative to financial aid, registration, student accounts, recruitment, admissions, and transfer credits.
Conducts financial aid presentations and workshops for prospective and current students, which may be held in the evenings and weekends, both in person and via tele or video conference.
Performs a variety of financial aid duties to ensure that students maintain financial aid eligibility as required by the United States Department of Education.
Serves as a key liaison with undergraduate and graduate admission offices regarding recruitment, housing and residential life, cost of attendance, scholarships, student employment, payment plans, and other financial aid matters.
Communicates directly with academic units regarding registration issues for students requesting financial aid.
Attends and participates in workshops and meetings as it relates to financial aid.
Participates in the annual undergraduate student housing initiative, providing one-on-one counseling to First Time-In-College students and parents, including student outreach and an educational overview of financial obligations.
Accesses federal, state, and/or private platforms to review and report student information.
Works evenings and weekends as requested.
Completes other projects as required.
Performs other duties as assigned.