Financial Aid Advisor

Scripps College•Claremont, CA

21h•Onsite

About The Position

Reporting to the Director of Financial Aid and working closely with the Associate Director of Financial Aid, the Financial Aid Advisor has primary responsibility for advising and counseling prospective students, current students and parents on all aspects of the financial aid application process and financial literacy. The Financial Aid Advisor has administrative responsibility for various financial aid programs and processes.

Requirements

Excellent interpersonal skills.
Excellent written and oral communication skills.
Ability to work successfully individually and as a member of a team.
Ability to work with diverse populations.
Ability to meet deadlines and to manage a demanding schedule.
Excellent organizational skills.

Nice To Haves

Knowledge of federal, state and institutional financial aid programs, regulations, systems and policies, preferred.
Experience in the use of automated financial aid systems software including: PowerFAIDs, NetPartner, EdConnect, On-Base, NSLDS, CPS Online, COD, CX and Workday systems preferred, but not required.
One to two years of financial aid or related experience is preferred.
Previous financial aid experience is preferred, including a thorough knowledge of federal and state financial aid regulations, systems, and processes, including Institutional Methodology (IM).

Responsibilities

Provides in-person, online, and phone counseling to prospective students, current students, and parents on all aspects of financial aid application processing, need analysis, appeal processing, and packaging, including information on institutional, federal, and state financial aid programs.
Responds to all phone and email inquiries escalated by the Financial Aid Specialist.
Responsible for performing online queries, corrections, and updates to Department of Education Systems including Central Origination and Disbursement System (COD), The National Student Loan Data System (NSLDS) and the FAFSA Partner Portal (FPP).
Responsible for all non-federal alternative loan and institutional loan, coordination, certification, promissory note, disbursement processing, and monthly reconciliation.
Responsible for the coordination with the Student Loan Department in the Claremont College Services (TCCS) concerning the approval, disbursement, adjustment, and counseling for institutional loans.
Provides students with one-on-one and group financial literacy, loan entrance and loan exit counseling for federal and institutional loan programs.
Responsible for all aspects of Outside Agency Scholarship and Tuition Remission certification, enrollment verification, aid coordination, disbursement processing, and monthly reconciliation.
Responsible for reviewing and resolving file load errors and merging duplicate system records.
Assists and acts as back up to Assistant Director for loading ISIR, Profile and IDOC files.
Assist the Financial Aid Specialist with loading of bi-weekly student payroll reports to the PowerFAIDs financial aid management system, as needed.
Identifying students whose earnings are nearing or have reached the limit of the award and notifying the student and the employer of limitations on earnings.
Assists the Financial Aid Assistant with collecting, tracking, and processing all Outside Agency Scholarship, Tuition Remission, State Grant, and Alternative Loan checks in the Workday Financials system, and securely routing all checks received for deposit by the Claremont College Services (TCCS) financial services staff.
In consultation/coordination with the Associate Director of Financial Aid, maintain policy and procedure manual for this position.
Assists financial aid senior staff with need analysis, verification, and packaging for prospective and continuing students, as needed.
Participate in the Emergency Response Program.
Active support for the College’s Principles of Community and Institutional Values in the performance of job duties.