Financial Aid Advisor
Ivy Tech Community College•Fort Wayne, IN
•Onsite
About The Position
This position provides customer service to students seeking and receiving financial assistance. The position under the direction of the Director/Assistant Directors of Financial Aid will assist in the daily operations of the financial aid office.
Requirements
- Must be able to work independently with minimal direction with ability to assist students with concerns.
- Must be exceptionally dependable.
- Must have the ability to multi-task, be meticulous, organized, and able to adjust to rapidly changing situations.
- Must not be in default on an education loan or in overpayment of a federal grant or loan
Nice To Haves
- Associate degree preferred or significant financial aid experience.
Responsibilities
- Assist with regional financial aid operations which include: Assisting Enrollment Specialists
- Counsel & assist student with filing FAFSA.
- Assist students/parents through verification processes.
- Assist with document imaging.
- Provide customer service and clear communication to students and parents on aid processes.
- Advise current and prospective students/parents regarding the availability of and application processes involved with obtaining various forms of financial aid.
- Assist in the maintenance of electronic student files.
- Assist in monitoring standards of progress for all students receiving financial assistance.
- Assist in the application, tracking, processing, awarding and disbursement of student aid for those students who qualify, including support to various departments within the college.
- Assist with loan application processes and disbursement.
- Process paperwork required by various sponsor agencies such as SNAP, Work One, Vocational Rehabilitation, and Veteran's Affairs.
- Manage Satisfactory Academic Progress appeal processes.
- Assist with Federal Work Study Program and placement of students in open positions.
- Communicate with Systems Office financial aid team members.
- Other duties logically associated with the position.
Benefits
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
