Financial Aid Advisor
Ivy Tech Community College•Fort Wayne, IN
•$33,097 - $46,060•Onsite
About The Position
This position provides customer service to students seeking and receiving financial assistance. The position under the direction of the Director/Assistant Directors of Financial Aid will assist in the daily operations of the financial aid office.
Requirements
- Must be able to work independently with minimal direction with ability to assist students with concerns.
- Must be exceptionally dependable.
- Must have the ability to multi-task, be meticulous, organized, and able to adjust to rapidly changing situations.
- Must not be in default on an education loan or in overpayment of a federal grant or loan.
Nice To Haves
- Associate degree preferred or significant financial aid experience.
Responsibilities
- Assist with regional financial aid operations which include: Assisting Enrollment Specialists, Counseling & assisting students with filing FAFSA, Assisting students/parents through verification processes, Assisting with document imaging.
- Provide customer service and clear communication to students and parents on aid processes.
- Advise current and prospective students/parents regarding the availability of and application processes involved with obtaining various forms of financial aid.
- Assist in the maintenance of electronic student files.
- Assist in monitoring standards of progress for all students receiving financial assistance.
- Assist in the application, tracking, processing, awarding and disbursement of student aid for those students who qualify, including support to various departments within the college.
- Assist with loan application processes and disbursement.
- Process paperwork required by various sponsor agencies such as SNAP, Work One, Vocational Rehabilitation, and Veteran's Affairs.
- Manage Satisfactory Academic Progress appeal processes.
- Assist with Federal Work Study Program and placement of students in open positions.
- Communicate with Systems Office financial aid team members.
- Other duties logically associated with the position.
Benefits
- Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
- Dental plan with no-cost preventive services and coverage for orthodontia
- Vision plan with low-cost exams and allowances for glasses or contact lenses
- Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
- Wellness program with opportunities to earn $250 in Wellness Rewards
- Flexible Spending Accounts for healthcare (limited purpose) and dependent care
- 10% employer retirement contribution, fully vested after two years
- Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
- Short-term and long-term disability benefits
- Fee remission for employees, spouses, and dependent children
- Tuition assistance for undergraduate, graduate, and doctoral programs
- Paid professional development opportunities
- Generous paid time off, including vacation, sick leave, holidays, and winter recess
- Flexible work arrangements where available
- Paid childbirth recovery leave (8 weeks)
- Paid parental leave (4 weeks)
- Eligibility for Public Service Loan Forgiveness
- Additional discounts on gym memberships, transportation, and various retail services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
